Customers say: The reviews exhibit a positive overall sentiment, with a majority of customers expressing satisfaction with the services provided by PDM Plumbing, Drain, & Mechanical. The positive reviews frequently mention friendly and professional technicians, high-quality work, prompt and efficient service, and reasonable pricing. Customers also appreciate the helpfulness of the office scheduling staff and the overall positive experience with the company. However, there are a few negative reviews that mention poor customer service, rude or unhelpful staff, and issues with scheduling or communication. However, these negative reviews are outweighed by the positive reviews, and the overall sentiment remains positive. Overall, the reviews suggest that PDM Plumbing, Drain, & Mechanical provides reliable and high-quality services, with a focus on customer satisfaction. While there may be occasional issues, the majority of customers are pleased with the company's work and recommend it to others.