Local Reviews
for Morris, IL
Customers say: The recent reviews exhibits a positive overall sentiment. The majority of reviews express satisfaction with the services provided by PDM Plumbing, Drain, & Mechanical. Customers commend the company for its professionalism, efficiency, and quality of work. Positive reviews highlight the punctuality, friendliness, and expertise of the technicians, as well as their ability to explain issues and provide effective solutions. Customers also appreciate the competitive pricing, regular maintenance plans, and the overall positive experience with PDM. However, a few negative reviews are present in the array. These reviews mention issues such as rude customer service, pricing discrepancies, and dissatisfaction with certain aspects of the service. However, the negative reviews are outweighed by the positive ones, and the overall sentiment remains positive. In general, the reviews convey a sense of trust, reliability, and satisfaction with PDM Plumbing, Drain, & Mechanical's services. Customers appreciate the company's commitment to customer service, expertise, and quality workmanship. While there are a few areas for improvement, the positive reviews significantly outweigh the negative ones, indicating that PDM is a reputable and trustworthy plumbing and mechanical service provider.
Our Reviews by City
Chris S.
Boiler repair. Removed the stack temp sensor (to determine the temperature of exhaust gases) and the draft hood. Cleaned out the exhaust and adjusted the gas pressure. Reinstalled and started the heater. The unit is working at this time. Stack temp running at 378 degrees.
Brennon E.
Air conditioner maintenance. Cleaned and serviced the condensing unit. Last visit to the plan. While doing an inspection of the unit, I found the capacitor low and the contactor pitted. Replaced both parts. Tested refrigerant levels. Found the system below the acceptable range. Added 1 lbs of R410a refrigerant to achieve accurate efficiency levels. The system is operating and cooling as it should be now at this time. The customer had a $50 coupon. **Customer renewed maintenance program and will have fall of 2025 and spring of 2026 prepaid. *** Took pictures of water main shut off area. Customer wants quotes on adding full house water filter install in area above washer/dryer. Have Dave get back with customer.
Michael M.
Sewer and drain cleaning. Main sewer line for whole house was backed up. I was able to rod from a 3” clean out in basement and was able to open line and is draining as should. Rodded out 100’ with ridged main line rodder. Explained to customer I was only able to get a 2-1/2” cutter in line to rod out and the pipe size increases as it leaves the home and I am not able to clear potential problems with the access we have and if problem occurs again I recommend coming out to rod line, camera and see if there is a problem we can resolve with adding a potential cleanot outside to access full size cutter to open line fully. I did not hit a very bad blockage but I did pull back flushable wipes.
Pete W.
Replace kitchen sink basket strainer.
Pete W.
Sewer and drain cleaning. Augered toilet to clear blockage. Drain is now flowing freely.
Brennon E.
Furnace maintenance and safety inspection. Reset to factory specifications. Checked motors, relays, capacitors, contractors, circuit boards, pressure switches, bearings, fuses, wiring and connections, seals, fan, gas valve voltage and pressure, ignitor, flame sensor, thermostat, and heat exchanger. Cleaned out drain trap and all hoses and drain line. Replaced air filter. Furnace is working safely at this time. Customer is a VIP Service Plan member.
Pete W.
Bathroom drain service. Replace brushed nickel tub drain and overflow trim.
Chris S.
Commercial Retail heating service.
John M.
Faulty main water shut off valve. Replaced main shutoff in crawl space and hot and cold water shut off valve for laundry.
John M.
Repair bathroom shower water leak.
Pete W.
Customer called about her drain backing up. I tested various drain systems. I could not verify water backing up in plumbing fixtures. I ran water for approximately 20 mins.
Brennon E.
Cleaned, washed out, and serviced condensing unit due to annual service plan. Last visit on plan. Tested capacitor, contactor, fan motor amperage and compressor amperage. Everything is in accurate working condition. Checked R410 refrigerant levels. Those too are in accurate efficiency range. Tested blower motor amperage and capacitor. Both in accurate working condition/range. Replaced furnace filter that customer provided. Customer renewed maintenance program, and will have both this 2024 fall and 2025 spring cleanings prepaid.
Michael M.
Estimate cut in return grills, install new zone system and exhaust fan
Brennon E.
AC maintenance. Cleaned and serviced condensing units. Tested capacitors,contactors,fan motor amperage and compressor motor amperages. Check all 410 refrigerant levels. In unit #3 in alley, replaced a run capacitor due to being low and not turning on unit. Unit #2 was low on refrigerant, added 1-1/2lbs of 410 to achieve adequate efficiency. Replaced all furnace filters. Order a box of 20x25x1 filters from Rogers for this job. All units are cooling as they should at this time.
Chris S.
Commercial HVAC service. Inspected 2 roof top units, return air is blanked off. Outside air is not plugged in on unit. Inspected exhaust fan, flex cut is not connected to anything. Will work up estimate on cutting in return grills. New zone system and exhaust fan installed.
Pete W.
Bathroom plumbing repair. Repaired leak in cpvc piping for shower.
Pete W.
Removed leaking piping under kitchen sink.
Dan K.
Look at tankless heater. Found water heater is not vented and no drain on unit. Recommend replacing tankless heater with vent and drain installed. Or replace with standard 40 gallon water heater and rework gas water and flue vent wye. Customer to call Westinghouse to see if he can get it under warranty if they do that I told him we would quote install. No warranty on this heater from us.
Brennon E.
Cleaned and diagnosed furnace. Tested flame sensor, pressure switches, hsi, fan motor amperage and capacitor, and inducer motor amperage. Cleaned out drain lines. Replaced flame sensor and hsi due to corrosion. One visit will be used on plan and customer will have one visit remaining in spring.
Chris S.
Furnace repair. Replaced pilot assembly.
Anthony F.
Bathroom plumbing repair. Replace lavatory faucet and drain, replace tub pop up and over flow plate.
John M.
Water heater repair. Pulled gas burner to locate and clean 3 flame sensors. Hot water is flowing now.
Brennon E.
Cleaned and serviced all 7 condensing units. Tested all capacitors, contactors, and fan motor amperages. Also checked all refrigerant levels. The conclusions of units as followed. Unit #1 alley- added 1lbs of R410a refrigerant. Capacitor,contactor, and fan Motor were in accurate working condition. Unit #2 alley- added 1-1/2 lbs of R410a refrigerant. Capacitor,contactor,and fan motor were in accurate working condition. Unit #3alley- replaced a single run capacitor 12.5mrf. Contactor and fan motor Amperage were in accurate working condition. The refrigerant levels were accurate. Unit #1 rooftop- added 2lbs of R410a refrigerant. Capacitor,contactor and fan motor amperage were all in accurate working condition. Unit #2 rooftop- Added 1lbs of R410a refrigerant. Capacitor,contactor,and fan motor ampera
John M.
Air chamber for laundry box froze and split, cut out piping and repaired air chamber with coupling. Then put piping back in.
Pete W.
Furnace humidifier repair. Angle stop for humidifier was leaking. Replace shut off valve.
