Local Reviews
for Manhattan, IL
Customers say: The overall sentiment of the reviews is positive, with a slight inclination towards neutrality. The positive reviews highlight the quality of service, expertise, professionalism, and friendliness of the technicians. Customers appreciate the timely responses, clear explanations, and efficient solutions provided by PDM. The negative reviews mainly focus on minor issues or scheduling conflicts, with a few exceptions of dissatisfaction with pricing or communication. However, the positive reviews significantly outweigh the negative ones, indicating a high level of customer satisfaction with PDM's services.
Our Reviews by City
John M.
Sump pump repair. The customer called to have us replace the sump pump lid. Upon inspection, we found the sump pit made from a large piece of drain tile. Provided an estimate to install the sump pump cover.
Chris S.
Performed air conditioning tune-up and safety inspection on an older R22 unit. Levels look good. Had another company out, was looking for an AC replacement estimate.
John M.
ESTIMATE TO INSTALL SUMP PUMP COVER
Chris S.
Air conditioning repair, tune-up and safety inspection. No AC. I found an electrical fault. Repaired. The customer joined the VIP Service Plan.
John M.
Toilet repair. Pulled and reset the toilet to resolve the leaking issue.
Brennon E.
Estimate to repair a leaking hot water boiler.
Brennon E.
Air conditioning repair. No AC call. Tested the AC system and found a faulty contactor, the capacitor was completely empty, and AC system was low on refrigerant. Used 45/5 cap, 1+shunt contactor, added sealant, and 2 lbs of R410 refrigerant to achieve accurate efficiency range. The system is operating and cooling as it should be at this time. The customer renewed the annual VIP maintenance program. One visit is being used today, and they will have one visit remaining for the furnace/fall season.
Brennon E.
Air conditioning maintenance. Came for a clean and check of the AC condenser. Found the R22 system extremely low on refrigerant. The contactor is buzzing, and the capacitors are extremely rusted. The customer's mention system wasn’t cooling like it should be. With all these issues, the customer wants an estimate for a new cooling system.
Chris S.
Turned up pump speed. House is at 72 degrees.
Chris S.
Boiler repair. Auto auto-fill valve was stuck open, and the system overflowed. I replaced the fill valve, relief, and vent. Drain the boiler system and reset the pressure. The expansion tank was replaced 2 years ago. The boiler is operating safely now.
Michael M.
Building estimate for annual water backflow preventers annual test.
Brennon E.
Cleaned and serviced furnace. Last visit on plan. Tested all mechanical parts. System is very rusted/ corroded. Customer does want a new hsi however wants to schedule a day for it due to work and snow storm. System is operating and heating as it should be at this time. Customer just changed furnace filter. Customer will schedule for hsi with Kristina. Customer renewed maintenance program, prepaid for spring of 2025 and next heating season.
Pete W.
Serviced tankless water heater in second floor laundry room. Cleaned intake water and air filters, flame sensors and flushed unit with descaling solution. Tested water hardness, tested between 45-50
Pete W.
Tested sump pumps (2) in outside pit, both tested fine and working properly at this time.
Chris S.
Furnace maintenance. Cleaned and serviced furnace. Tested all mechanical parts. Cleaned drain trap and all hoses. Cleaned all sensors. Performed temperature rise test. Inspected humidifier operation. Renew VIP service plan.
Chris S.
Furnace maintenance. Clean, test and reset to factory specs. Furnace is running safely and efficiently today. Plumbing repair. Repair connection on sink. Sent estimate on new toilet. Customer is a VIP service agreement member.
Chris S.
Boiler repair. Replaced zone valve. A boiler zone valve is a valve that controls the flow of a boiler system to specific areas of a home.
Chris S.
Hot water boiler service. Tested and made adjustments. Now working, I will order replacement humidifier and water valve for upstairs humidifier. No charge today.
Chris S.
Inspected old boiler. System is running now but expensive repairs are on the horizon. I suggested replacement due to age.
John M.
Boiler repair. Replaced expansion tank #15 for boiler. Performed c/c on basement furnace and 2nd floor furnace. Humidifier on basement furnace is not working. Replaced Honeywell humidifier.
Dan K.
Kitchen plumbing. Install customer kitchen sink. Had to cut the countertop to a larger hole to fit sink. Install faucet and drain line. Test for safe operation.
Brennon E.
Furnace repair. No heat call. After diagnosing, I found the inducer motor seized up and will not turn over to start. Customer is wanting a new furnace. Will install high efficiency furnace with limited lifetime warranty.
Brennon E.
Furnace maintenance. Cleaned and serviced furnace due to plan. Tested inducer motor, pressure switches, ignitor, gas valve voltage and pressure, flame sensor, blower motor amperage and capacitor. Inspect thermostat and heat exchanger. Everything is in adequate working condition. The inducer motor is starting to make a noise and may need to be replaced in the future. System is operating and heating as it should at this time. Customer will renew annual VIP maintenance program in spring.
Chris S.
Service boiler for season, replaced pilot safety switch.
Dan K.
Found controller unplugged customer noted it was making a hmmmmm sound and vibrating, I plugged everything in let controller come on system fan has bad bearing it is doing the same thing. Unit is under warranty but labor is over 1 year on labor.
