BBB A+ Rating, Silver Cross Corporate Citizen Award and The Herald News Will County’s Readers’ Choice Award Winner
Our community matters. As the oldest in the New Lenox area, PDM solves problems quickly and offers strong guarantees. You’ll learn what needs fixing, what needs replacing, what needs maintaining, and what can wait.
New Lenox VIP Service Plan Membership
Regular maintenance of your equipment is the best way to prevent unexpected, costly repairs down the road. In addition to keeping valid equipment warranty, regular maintenance extends the life of the equipment and helps lower utility bills.
We encourage you to sign up for the VIP Service Plan, where you can enjoy priority service and scheduling, discounted pricing, and much more.
Customized commercial maintenance for HVAC in New Lenox helps you spend less on HVAC repairs and energy costs.
Guaranteed Plumbing or HVAC in New Lenox, IL
Our main goal is simple. To leave you satisfied and, above all, comfortable. It’s a goal we’ve been hitting for over 100 years. We aren’t stopping anytime soon. Problem with your plumbing or HVAC in New Lenox? There’s only one call you need to make – The PDM Clean Team. Message us online or call us at 815-390-7095.
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Local Reviews
for New Lenox, IL
Customers say: The overall sentiment of the reviews is positive, with a slight inclination towards neutrality. The positive reviews highlight the quality of service, expertise, professionalism, and friendliness of the technicians. Customers appreciate the timely responses, clear explanations, and efficient solutions provided by PDM. The negative reviews mainly focus on minor issues or scheduling conflicts, with a few exceptions of dissatisfaction with pricing or communication. However, the positive reviews significantly outweigh the negative ones, indicating a high level of customer satisfaction with PDM's services.
Our Reviews by City
John M.
Successfully rodded sink line in 6th floor clean utility room.
Dan K.
Three electric water heaters in unit. One is leaking. I do not have access to read label on this heater because it is pushed in corner with no access to read label but the one next to it I can read label for volts and it reads 480. All heaters breakers in this suite are in 480 breaker box so I’m assuming it’s 480 as well without being able to read sticker. I took a pic of a heater in different suite that read 208 volts and that’s not the heater leaking. Heater needs to be replaced and appointment scheduled with silver cross. The pic in file of heater sticker with 480 on it is the assumed heater to purchase. This is a 2 man job. 2 men needed to put in
John M.
Water heater repair. Replaced the dielectric union on the cold side under warranty. Provided a quote to replace the ejector pump.
Dan K.
Medical water heater repair. Install the drain valve and check valve on water heater return lines in suites 440 and 450, pump in sanitizer in hot water and cold water systems in both suites, let sit in the system for 5 hrs, and flush hot and cold systems in both suites. Hospital staff removed mixing valves that were plugged up.
Brad K.
Plumbing repair. Came out because hot water is coming out of the hose bib. I installed a new water heater yesterday, and yesterday was the first day they used the water hose this year. After investigating, I found that this winter the lines in the basement froze, and another contractor repiped the basement. They crossed the hose bib into the hot water line. He is going to call the previous contractor out to fix the issue they created. No charge per Jake.
Brad K.
Installed Bradford White 40-gallon natural gas water heater. Tested for safe operation. Cleaned up and recycled old water heater tank.
Brad K.
Medical plumbing repair. The main shut-off valve to the hot water unit does not work. Could not do work without shutting off work. Have to schedule a shutdown with the hospital to install the new shut-off valve in order to chlorinate the system.
Brad K.
Toilet repair. When I arrived, the toilet was a bit wobbly when force was added. I took the toilet off and found there were no toilet shims and a crack in the toilet flange. I added a repair flange and screwed everything tightly then installed toilet with numerous shims to secure and ensure no more rocking. Tested everything for leaks and had the customer check the toilet for rocking, and everything is good.
Dan K.
Commercial medical plumbing repair. Will need to shut the hospital's water off at night to make water piping repairs.
John M.
Replaced outside lawn faucet.
John M.
Drain and sewer cleaning. Toilet clog. Successfully angered the toilet. The drain is now flowing.
Brennon E.
Came to do clean and check, found system empty on refrigerant. R410 system. However seems to be leaking at coil and condenser. Giving customer estimates for new system.
Dan K.
5/23/2025 install steam head on line on roof of cup with drain line piped to roof head per silver cross directed. Water coming out today into the roof drain is at 135* Photos in customer file. Material used in notes.
John M.
Install a customer-supplied toilet. Tested operation, cleaned up, and removed old toilet. The new faucets all work fine, she’s just not used to the style.
Brad K.
Plumbing inspection. Did a complete walkthrough of the home and inspection of the plumbing project. Install master bathroom, customer supplied 8” spread lav faucet with new angle stops, supply lines, and p-trap drain Install new customer-supplied powder room 8” lav faucet on pedestal sink, including new angle stops, supply lines, and trap Install new customer-supplied laundry tub/ kitchen faucet in laundry room, including new angle stops, supply lines, and trap, including a flanged tail piece for connection to basket strainer. Install new flanged tail piece and dishwasher wye under kitchen sink Install new Kohler flush handle included brass finish in the master bath Disconnect the old water softener in the basement and dispose. Disconnect on on-demand tankless water heater in the basement that was just soft water, and reconnect the piping prior to the heater to the sink and cap off the inlet and outlet of the heater.
Brennon E.
Air conditioning tune-up. Cleaned and serviced the condensing unit. The customer signed up for the annual VIP maintenance program. One visit is being used today. Tested all mechanical parts. Tested refrigerant levels to make sure they are in the accurate efficiency range. Everything is in accurate working condition and range. Cleaned condensation trap.Tested blower motor cap and condenser compressor amperage. 410a system. Piston metering device. The furnace filter was just changed. Performed free plumbing inspections.
Dan K.
ESTIMATE TO PUMP AND CLEAN GREASE TRAP AND BASINS
Dan K.
ESTIMATE TO PUMP AND CLEAN LIFT STATION
Brad K.
Battery backup sump pump service. Replaced the Pro Series maintenance-free battery and the 9-volt battery for the deluxe float switch on the battery backup unit. Also gave an estimate for the new AC system. Also did a full inspection of the battery backup system, and everything is functioning properly.
Brad K.
The water softener was not working when I arrived. Checked the electrical GFI, and it was tripped. Reset, and the system turned on. No salt in the tank, so I tested the water with no salt. Tested a very high hard water level. The customer went to get salt while I let the customer know the water heater should be flushed out because the system was not working, so I flushed the heater while he was gone. I did a full inspection of the home, and all plumbing upstairs was recently remodeled and new with no issues, including bathrooms and the kitchen.
Dan K.
Medical sewer and drain cleaning. Camera sewer line, at 26’ could see paper products and something on the side of the stack from a 2” waste line. Power rodded the drain and broke the paper products blockage. The main sewer line is open.
Dan K.
Commercial sewer gas. Open the wall to look for a sewer gas leak. Found various fittings as sources of sewer odor gas. I smoke tested this vent stack and found smoke coming down the wall cavity where the 4” cast iron pipe is open. Replaced a section of CI pipe that was cracked in the wall between bathrooms. Put the wall insulation back and broom sweep the area. Wall repairs were done by others.
Brennon E.
Air conditioner inspection. Cleaned and serviced the AC condensing unit. Tested all mechanical parts. Checked refrigerant levels. Refrigerant is in the accurate efficiency range. The system is in clean, accurate working condition. Last visit to the plan. The customer will renew the plan in the fall. ** Customer had purchased a new humidifier water line hose and I installed it for him. The humidifier is working properly at this time.
Dan K.
3- eyewash stations are crossing over in building #7 floors 6,5,3. Install soft seated check valves on these eye wash stations. 1-6th floor room #6719 install soft seated checks water is not crossing over any more but valve will not adjust temperature to cold needs rebuild kit. Mixing Valve Bradley navigator model #S19-2000. 2-5th floor room room #5719 install soft seated checks on eye wash mixing valve to stop cross over of hot water into cold water. It is good no more cross over this mixing valve is good on temperature. 4/28/2025 3-3rd floor room #3735 Install soft seated checks on mixing valve for eyewash station running @70*-75* 5/1/2025 Install rebuild kit on eyewash mixing valve on 6th floor room 6719 temperature set at 70* when running. Look at steam line on CUP roof ! Material used in notes
Michael M.
Provided an estimate to replace the central air conditioner.
