Local Reviews
for Wilmington, IL
Customers say: The recent reviews exhibits a positive overall sentiment. The majority of reviews express satisfaction with the services provided by PDM Plumbing, Drain, & Mechanical. Customers commend the company for its professionalism, efficiency, and quality of work. Positive reviews highlight the punctuality, friendliness, and expertise of the technicians, as well as their ability to explain issues and provide effective solutions. Customers also appreciate the competitive pricing, regular maintenance plans, and the overall positive experience with PDM. However, a few negative reviews are present in the array. These reviews mention issues such as rude customer service, pricing discrepancies, and dissatisfaction with certain aspects of the service. However, the negative reviews are outweighed by the positive ones, and the overall sentiment remains positive. In general, the reviews convey a sense of trust, reliability, and satisfaction with PDM Plumbing, Drain, & Mechanical's services. Customers appreciate the company's commitment to customer service, expertise, and quality workmanship. While there are a few areas for improvement, the positive reviews significantly outweigh the negative ones, indicating that PDM is a reputable and trustworthy plumbing and mechanical service provider.
Our Reviews by City
Michael M.
Provided estimate to replace furnace and air conditioner.
Brennon E.
Air conditioning maintenance. Cleaned and serviced the outdoor condensing unit. Tested all mechanical parts. Found the capacitor completely empty on both sides of the compressor and fan. The system would not turn on at all. The contactor was extremely corroded. Replaced the cap using 45/7.5 and replaced the contactor as well. Cleaned the unit well, the system was extremely loaded with cottonwood. After cleaning, I checked the charge and found the system low on R410 refrigerant. Added 2 lbs of refrigerant and system sealant. Charged system to factor specs and 10.6 ° of subcooling. Customer signed up for maintenance program. Using one visit now and they will have one more visit prepaid for the fall season. Customer does have a Boiler system for heating. Replaced both return air filters that customer provided.System is cooling and operating as it should be now at this time.
Chris S.
Commercial heating repair. Estimate to replace tube heaters 23 ft long includes burner.
Chris S.
Commercial heating repair. Need to work up estimate, tubes bare cracked.
Michael M.
New HVAC Estimate: Customer has a/c that drains into a stand pipe then into the floor on a slab
Chris S.
Boiler maintenance. Safety inspection and tune-up steam boiler for the season. Flushed system and clean burner ports. Powered by liquid petroleum gas from a storage tank — not the gas mains.
Brennon E.
Cleaned, washed out, and serviced condensing unit. Tested capacitor, contactor, fan motor amperage and compressor amperage and continuity. Everything was in accurate working condition. Checked refrigerant levels and those too were in accurate efficiency range. Customer just changed furnace filter. The system is working properly at this time. Customer will have one more visit left on plan for 2024 fall season.
Brennon E.
Air conditioner tune-up. Cleaned, washed out, and serviced condensing unit. Tested the capacitor, contactor, fan motor amperage and compressor amperage and continuity. Everything was in adequate working condition. Checked R22 refrigerant. Levels at this time are in accurate efficiency range. Reset to factory specification. Customer just changed furnace filter. Customer will have fall cleaning prepaid. Condensing unit is working/cooling as it should at this time.
Michael M.
Estimate for new A/C install. Does not have A/C in the home
Chris S.
Furnace maintenance. Client invested in annual HVCA service plan for safe, efficient operation.
John M.
Commercial drain cleaning. Rodded 4 shower drains. Pulled and reset urinal with new foam gasket to resolve leak.
John M.
ESTIMATE TO REBUILD 9 COMMERCIAL WASHROOM FLUSH VALVES
Michael M.
BUDGET NUMBER TO REPLACE HVAC SYSTEM IN THE WELCOME CENTER
Michael M.
Estimate for (10) Sloan flush valves
Brennon E.
Cleaned and serviced furnace. Tested flame sensor, pressure switches, hsi, fan motor amperage and capacitor, inducer motor amperage, and gas valve voltage. Cleaned exhaust pipe and drains. Furnace filter was just changed and in clean condition. Everything was in adequate working condition. Customer renewed maintenance program. Will have 2 visits for 2024 season.
Anthony F.
Clean and inspect furnace 1st floor
Michael M.
ESTIMATE TO REPLACE SELF CONTAINED HVAC UNIT FOR THE HORTICULTURE BUILDING
Chris S.
Steam boiler maintenance. Service steam boiler for peak performance.
John M.
Leaking water heater. Replaced 40 gallon Bradford White gas water heater. Test for safe operation and haul away the old water heater.
Brennon E.
Cleaned and serviced condensing unit. Tested capacitor, contactor,fan motor amperage and compressor amperage. Everything tested in accurate working condition. The r410 refrigerant levels were accurate as well.
Brennon E.
Cleaned and serviced condensing unit. Refrigerant levels were accurate. Tested capacitor, contactor, and fan motor and all were in accurate working condition. Performed free inspection.
Brennon E.
Cleaned and serviced condensing unit. R22 refrigerant levels where extremely low. Added 2lbs of r22 refrigerant to condensing unit. Tested capacitor,contactor and fan motor and everything in accurate working condition. Customer signed up for new maintenance program. This fall and next spring prepaid.
Anthony F.
Air conditioning maintenance. Clean, test, tune ac unit.
Anthony F.
Inspect pump replace 9v battery
Chris G.
Furnace repair. No heat call. Found gas valve to be bad. Recommend replacement. Replaced gas valve, adjusted gas pressure and tested heat rise. 40-70. 60 degrees.
