Local Reviews
for Shorewood, il
Customers say: The reviews exhibit a positive overall sentiment, with a majority of customers expressing satisfaction with the services provided by PDM Plumbing, Drain, & Mechanical. The positive reviews frequently mention friendly and professional technicians, high-quality work, prompt and efficient service, and reasonable pricing. Customers also appreciate the helpfulness of the office scheduling staff and the overall positive experience with the company. However, there are a few negative reviews that mention poor customer service, rude or unhelpful staff, and issues with scheduling or communication. However, these negative reviews are outweighed by the positive reviews, and the overall sentiment remains positive. Overall, the reviews suggest that PDM Plumbing, Drain, & Mechanical provides reliable and high-quality services, with a focus on customer satisfaction. While there may be occasional issues, the majority of customers are pleased with the company's work and recommend it to others.
Our Reviews by City
Brad K.
Water leaking from toilet when flushed. Toilet is on first floor and floor is completely warped and damaged to point a new wax ring probably won’t fix the issue the floor is warped almost 2” with a particle board floor and the chance of a call back from leaking is a guarantee. I was going to shut the stop off but it is not working as well. Also the garbage disposal is cracked and needs to be replaced as well. It is leaking under sink when right side of sink is used and when dishwasher is used. Need to call customer back to schedule appointment to replace garbage disposal and first floor toilet angle stop
John M.
Furnace repair. Replaced the ignitor under warranty.
John M.
Toilet repair. Loose toilet. Shimmed and caulked the toilet to resolve the rocking toilet.
Dan K.
Boiler repair. I found the boiler locked out on high limit. I reset high limit boiler. Found a leak on the bolt on the bottom of the pump bottom left side. It has been leaking for a while. The nut is rusted and wet; the tightened nut leak has stopped. Dried with a rag and let run. Nothing else is leaking.
Brad K.
Faucet repair. Installed hot and cold Kohler Roman tub cartridges in the master bath garden tub
Chris S.
Reset pool heater, removed exhaust vent, blew out intake and discharge. Adjusted gas pressure and restarted heater. Need to order sensor, returned and replaced stack sensor switch.
Chris S.
Replaced expansion tank
John M.
Toilet repair. Pulled and reset the upstairs toilet to find that it’s leaking from the tank to the bowl. Install a new toilet. Rebuilt the tank on the downstairs toilet.
Chris S.
Air conditioning tune-up. Customer renewed annual VIP maintenance programs. Cleaned and tested all mechanical parts. Changed both furnace filters that the customer provided. Everything is in accurate working condition at this moment, and systems are operating and cooling as they should.
John M.
Air conditioning tune-up. Cleaned and serviced the condensing unit. Tested all mechanical parts. Tested refrigerant levels to make sure they are in the accurate efficiency range. Everything is in accurate working condition and range. Cleaned condensation trap.Tested blower motor capacitor and condenser compressor amperage. Performed free plumbing inspections.
Brad K.
Water heater is currently working. These estimates are for preventative maintenance on a 12 yr old heater. Customer is price shopping with other companies and will give us a call back if they want work done. I showed them the savings becoming a service member and the perks with discounts on pricing. No charge per jake
John M.
The lawn faucet froze and split. Replaced lawn faucet.
Brad K.
Fixed 3/4 copper pipe leaking in main water line in basement
John M.
Plumbing leak. The customer hears the noise of rushing water when no water is being run, the water heater looks fine, and can’t find any evidence of a leak. Recommend keeping an eye on it.
Brad K.
Replaced two drain/ pop up assemblies in master bath that we supplied. Customer did not want pop up assembly hooked up so she can pull pop up out to clean drain. In same bathroom I did a pull and reset of master bathroom toilet as a precaution because there is some water damage on ceiling tile in basement but dry now Pulled Roman tub faucet handle apart to take pictures of cartridge to order new cartridges for hot and cold on master Roman tub faucet. Pics in file Repiped sump pump line from sump pump to discharge line. I installed a new 1-1/2” quiet check valve. Filled pit with buckets of water and no leaks anymore. In mechanical room in basement the was a 3/4” pipe and fittings that were leaking. I cut them out and replaced piping In basement hall ceiling outside of basement bathroom I cut out and replaced more leaking pipes in ceiling Did full inspection of crawl space with no active leaks or issues Customer wanted me to fill outside sump discharge pipe with water from hose
Brad K.
Replaced hot and cold shut-off valves for washing machine hook-ups in the basement. Tested operation and cleaned up.
Brad K.
Drain cleaning. The master bath shower drain instantly backs up and drains slowly. Pulled hair out of the shower trap and drains as it should now. The grate on the shower itself prevents the shower from draining as good as with the grate off. The hall bath is where I did a minor rebuild on the toilet
Chris S.
Air conditioning maintenance. Clean, test, and tune the AC system. The unit is operating safely and efficiently. Renew the annual service plan. The AC system is 9 years old. Sent estimate for various plumbing repairs.
Brennon E.
Air conditioning maintenance. Cleaned and serviced theAC condensing unit. Tested all mechanical parts. Checked refrigerant levels. Everything is in accurate working condition, and the refrigerant is in the efficient range. The system is operating and cooling as it should be at this time. Replaced the customer's furnace filter that the customer provided. All systems are new and under warranty, including the water heater. The customer renewed our annual maintenance program.
Brad K.
Toilet repair. Did a pull and reset of the hall/ master bath toilet. Signs of water discoloration on the floor around the toilet, and minimal water damage to the subfloor when looking at it from the open ceiling below. The flange/ collar was fine. The toilet was just loose. Hooked up and tested out with no leaks or issues.
John M.
Water backflow preventer split from being frozen, so the customer elected to remove it and cap the line.
John M.
Replaced 40 gallon water heater. Gas valve was bad, replaced under warranty.
John M.
Found a faulty ejector pump. Replaced with a new, powerful ejector pump. Tested for safe operation. Cleaned the work area
Brad K.
Sewer and drain cleaning. The toilet was backed up and draining into the tub. Lav was draining fine on the opposite side of the run, so the blockage was within 6 feet of the toilet because I was able to open it with an extension on the toilet auger. Cleaned tub after the line was open for customer. Everything is draining as it should be. This was in the hall bath on the first floor
Brad K.
Commercial gas piping repair. Replaced 3/4” stainless gas flexible piping to a tube heater in the service garage. There was a leak coming from the old flex. I used a radius turn when connecting the flex line with no hard turns or kinks recommended by the manufacturer. Turned on the gas, and no more leak. Also, there was a gas leak for the dryer on a fitting coming directly out of the gas regulator. I pulled apart all fittings, re-doped the fittings, taped everything, and installed a new gas 1/2” gas whip for the appliance. Turned on the gas, and no more leaks.
