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Contact Email: dispatch@callpdm.com
Phone Number: 815-726-6264
Name: John M
Hometown: Channahon, IL
College: The Chicago Journeymen Plumbers Local Union 130 UA Apprentice
Favorite Aspect of My Job: Meeting and helping so many people
Hobbies: Hanging out with my cat and dog
Role Model: Father
Interesting Fact About Me: Left handed
Best Advice to Customers: Watch what you flush. Flushing anything except toilet paper leads to nasty clogs. Even “flushable” baby wipes can back up the system!
Very personable ,answered my questions about freeze proof wall hydrants.
This was our first time using PDM. A technician was sent to our house within an hour! John was prompt, honest, knowledgeable and friendly. We will definitely call PDM again for plumbing issues.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Julie. What a nice toilet repair service review. Glad John took good care of you. Thanks for sharing and for calling PDM. We have a great team who cares. And please try us for air conditioning and heating maintenance too. You'll be happy with the service! Until then, stay well.
These guys are great! Fast service, knowledgeable tech and an overall wonderful experience. I will be calling again!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful news Patrick. Happy to hear John took care of your drain cleaning project and got you back to normal fast. Thanks for sharing and for joining the PDM family. We'll be here when needed for any plumbing, heating and cooling maintenance...
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi David. Happy to hear John took good care of you and got your hot water flowing again. John cares and does a neat job with a new water heater replacement. Thanks again for choosing PDM!
Excellent service. No problems to report.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good news Richard. Happy John's water heater service met your high expectations. Thanks Richard for sharing and for choosing PDM!
Competent and persinable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good news Jeanne, happy to hear John took good care of you and the plumbing repair. Thanks for sharing and for choosing PDM! We look forward to serving you again.
John is a pro, very knowledgeable and personable!
Response from PDM Plumbing, Heating, Cooling Since 1885:
John is a great guy and cares. Happy to hear your sump pump replacement went well! Thanks Al for sharing and for choosing PDM Plumbing, Heating, Cooling Since 1885!
John did another great installation job for us. Previously did a hot water tank.
Response from PDM Plumbing, Heating, Cooling Since 1885:
We all are smiling Charles. Happy to hear John is taking great care of you. Thanks for sharing and for your continued trust in PDM. We will be here when needed.
John took the time to do the job right and answered all my questions.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Lloyd, good to hear John met your expectations and got your drains flowing in the right direction. Thanks Lloyd for sharing and for trusting in PDM. We're here when needed.
My experience was excellent and the technician was knowledgeable.
Response from PDM Plumbing, Heating, Cooling Since 1885:
John, thank you for the great review! We’re so happy you loved your experience and John's knowledge of sump pumps. Thanks again for trusting PDM. We’re here when you need plumbing, heating or cooling maintenance.
John was prompt and took care of my issue.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Anita for taking time to write a plumbing service review. Happy to hear John took good care of you and your plumbing. Thanks again for choosing the PDM team. We look forward to our next plumbing, heating or cooling maintenance visit. Stay well.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your review Karen! Good to hear John got your toilet back to normal. Thanks again for trusting PDM Plumbing, Heating, Cooling Since 1885.
John did an awesome job, came the day of our hot water heater breakdown. Was very knowledgeable and down to earth while helping us replace our hot water heater. Would highly recommend.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Great to hear John impressed you and got your hot water flowing again. Thanks Ann for sharing and for trusting in PDM. We look forward to our next maintenance visit. Stay well Ann.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Happy to hear John took good care of you and your new comfort height toilets work well. Thanks Melvin for sharing and for choosing the PDM Team. We'll be ready for your next maintenance call. Stay well.
PDM always come through with whatever needs to be taken care of! Prompt; reliable service always!
Kitchen drain cleaning and plumbing repair. Installed customer supplied kitchen faucet and rodded kitchen sink drain line.
Commercial restaurant plumbing repair. Replace drain clean out plug in wall. Urinal issue was resolved by opening up the stop. Sink drain was leaking, replaced two slip joint nuts to stop leak.
Water heater leaking. Install 40 gallon power vent water heater made in USA with the best overall value in terms of safety, efficiency, and long life. Custom designed replacement service includes: Drain tank. No mess removal of your old water heater. Install a new energy efficient water heater to local code. Change any parts needed within 3' of your water heater. Designed to look great. We solder copper pipe and fittings designed for your unique job, not cheap flexible pipe. Test emergency shut-off valves, temperature and pressure relief valve, drain. Test for safe operation.
ESTIMATE TO REMOVE POOL PUMP AND PUT IN STORAGE
Replaced lawn faucet
Replaced basket strainer for sink in treatment room. Water pressure for lavatory in bathroom was bad so attempted to replace mixing valve but the same thing was happening, tested pressure at the stop and it seems okay but screen on the new one is getting plugged up. Need to formulate a plan and return. On 6/23/22 Returned and replaced faucet with customer supplied one without mixing valve.
Existing outside lawn faucet froze and split so it was replaced.
Water heater repair. Replaced flammable vapor sensor.
Outdoor plumbing repair. Existing lawn faucet froze and split over winter, replaced.
Bathroom toilet repair, drain cleaning. Toilet was clogged which lead to the wax seal being broken from plunging. Pulled and reset toilet.
Bathroom drain cleaning. Successfully augered toilet. Drains are flowing in the right direction.
Kitchen drain cleaning. Rodded kitchen sink line from clean out. Drains are now flowing.
Sewer drain cleaning. Ran water but could not get anything to back up. Noticed wood around toilet flange was wet, customers elected to have the toilet pulled and reset to resolve the issue.
Commercial drain cleaning. Replaced batteries in Sloan lavatory faucets with customer supplied batteries and tightened down nut to stop kitchen sink faucet from moving.
Kitchen plumbing repair. Garbage is working fine. Clogged kitchen sink drain. Rodded kitchen sink line.
Bathroom drain cleaning. Successfully cleared clogged toilet drain.
Bathroom drain cleaning. Power rodded lavatory drain line by pulling trap. Repiped exposed sink drain. Drain is flowing in the right direction now.
Bathroom plumbing repair. Toilet drain flange repair was done when floor was replaced but it was poorly done. Explained options to customer and she elected to go with a stackable toilet flange.
Bathroom plumbing repair. Installed customer supplied Kohler cartridge for shower valve.
Drain cleaning. Clogged toilet. Successfully augered toilet.
Drain cleaning. Toilet drain clogged. Cleared drain blockage.
Sump pump repair. The sump pump float was stuck on the main pump so the back up pump was running but the discharge was right outside the foundation so the water was just running back in. Main pump seems to be operating fine and now the back up has a 24 ft hose attached to take the water farther from the house.
Commercial drinking fountain drain cleaning. Rodded water fountain/lav line from drain cleanout in wall. Drinking fountain drain is flowing properly.
Replaced outside lawn faucet.
Drain cleaning. Rodded main sewer pipe from clean out on stack. Inserted drain camera and saw a belly in the pipe about 25 feet from there.
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