Local Reviews
for Rockdale, IL
Customers say: The recent reviews exhibits a positive overall sentiment. The majority of reviews express satisfaction with the services provided by PDM Plumbing, Drain, & Mechanical. Customers commend the company for its professionalism, efficiency, and quality of work. Positive reviews highlight the punctuality, friendliness, and expertise of the technicians, as well as their ability to explain issues and provide effective solutions. Customers also appreciate the competitive pricing, regular maintenance plans, and the overall positive experience with PDM. However, a few negative reviews are present in the array. These reviews mention issues such as rude customer service, pricing discrepancies, and dissatisfaction with certain aspects of the service. However, the negative reviews are outweighed by the positive ones, and the overall sentiment remains positive. In general, the reviews convey a sense of trust, reliability, and satisfaction with PDM Plumbing, Drain, & Mechanical's services. Customers appreciate the company's commitment to customer service, expertise, and quality workmanship. While there are a few areas for improvement, the positive reviews significantly outweigh the negative ones, indicating that PDM is a reputable and trustworthy plumbing and mechanical service provider.
Our Reviews by City
Dan K.
Air conditioning maintenance. Clean, test, and tune the furnace. The air filter is dirty. Client will replace. Tankless water heater maintenance. Delime a Navien tankless heater. The water heater is working as of now. It is 14 years old. Advised the customer to think about replacement. The recirculating pump should be replaced.
Chris S.
AC maintenance. Service A/C for the season. AC is operating safely and efficiently. Prepaid annual visit. Free inspection.
Pete W.
Water softener service.. Tested water hardness, found to be at approximately 17 grains of hardness. Possibly something changed in the well contributing to change in water quality. Tested softener operation, adjusted regeneration for every three days instead of four. Res-up tank was empty, provided gallon of res-up and filled tank. Started regeneration. Instructed customer to give it a couple of days and if they don’t notice any change to give us a call to test the water again.
Pete W.
Commercial sewer and drain cleaning. Rodded sewer through floor drain in office restroom, also located cleanout in shop area between middle overhead doors for future issues.
John M.
Commercial sewer and drain cleaning. Successfully rodded by pulling toilet on main floor. After resetting toilet the stop wouldn’t stop leaking from packing nut, replaced stop.
Chris S.
Sewer and drain repair. Found a loose drain fitting. Tightened drain fitting, NC
Dan K.
Boiler repair.This is a steam boiler water is really dirty and capping the water and over filling. I skimmed boiler. Skimming a steam boiler removes oils off the top of the existing water in the boiler and prevents surging and noisy systems. Recommend a steam boiler clean and safety check.
Chris S.
Heating maintenance. Cleaned and serviced furnace under annual VIP service plan. Tested inducer motor, pressure switches, ignition, gas valve voltage and pressures, flame sensor, blower motor amperage. Checked heat exchanger and thermostat. Cleaned drain trap, all hoses and line. Replaced furnace filter that customer provided. I did replace the humidifier pad using a #35. Everything is in accurate working condition and is heating as it should at this time.
Brennon E.
Cleaned and serviced furnace for season. Unit had not been cleaned for a few years. Very dirty. Tested flame sensor, pressure switches, hsi, gas valve voltage, blower motor amperage and capacitor, inspected heat exchanger. Vacuumed out exhaust pipe. Replaced flame sensor due to corrosion. Replaced blower motor capacitor due to below acceptable range.
Dan K.
Toilet repair. Replace toilet handle and flapper. Bathtub drain was backed up so I power rodded her tub today. Drain and toilet are working well.
Dan K.
RPZ Water backflow preventer repair. Rebuild 4” Zurn Wilkins RPZ on front fire system. I pulled rust out of preventer. Install compression rebuild kit and retest device.
Chris S.
AC maintenance under service agreement. Cleaned and tested condensing unit. Tested capacitor, contactor, fan motor amperage, compressor amperage. Refrigerant levels are fine. AC unit operating safely and efficiently.
Dan K.
Annual water backflow preventer certified testing. 2- 3/4” backflow’s 1- 1” backflow 1- 1 1/2” backflow 1- 4” backflow 1- 3/4” backflow 1- 1 1/2” backflow 1- 6” backflow 8 total backflow preventers tested and certified, file papers with city per state code.
John M.
Commercial toilet repair. I attempted to change toilet flapper but was unsuccessful, water from tank was still leaking into bowl. Customer decided to replace toilet. I disconnected toilet, pulled toilet and placed in plastic to make disposal clean and neat. Replaced wax ring, water line and toilet with American Standard Titan. Tested operation and cleaned area.
John M.
Replaced with Moen push button pop up. Not leaking now.
John M.
Commercial plumbing repair. Toilet repair, one of the closet bolts was loose and freely spinning. Pulled toilet and determined the flange was bad. Performed flange repair and reset toilet.
John M.
Drain cleaning. Pulled trap to rod lavatory line. Blockage appeared to be in the trap but also ran the rod down the line.
Pete W.
Serviced water softener, including cleaning all screens and venturi.
John M.
Commercial toilet repair. Toilets on second floor in production area are backing up. 3” waste piping runs outside of the building above ground so it is subject to freezing, there is heat tracing on the pipe but it wasn’t plugged in early enough. Recommend waiting a few days until the temperature is above freezing, if they’re still backing up then rodding can be attempted.
Brennon E.
Commercial furnace repair. Blower not working on arrival. Blower belt was ripped in half. Ordered and installed new belt (A38). Performed cleaned and check due to furnace dirty. Tested flame sensor, pressure switch, hsi,inducer motor amperage and gas valve voltage. Changed furnace filters as well. Unit is running and heating as it should at this time.
John M.
Water softener repair. Leak on softener is coming from o ring nipple. Replaced softener tank connector.
John M.
Successfully rodded kitchen sink line from cleanout under sink.
Pete W.
Replaced 40 gallon water heater
John M.
Repaired gas leaks on piping above water heater and boiler. Customer has $50 coupon.
Chris S.
Service furnace, renew plan, replace humidifier pad.
