Local Reviews
for Romeoville, IL
Customers say: The recent reviews exhibits a positive overall sentiment. The majority of reviews express satisfaction with the services provided by PDM Plumbing, Drain, & Mechanical. Customers commend the company for its professionalism, efficiency, and quality of work. Positive reviews highlight the punctuality, friendliness, and expertise of the technicians, as well as their ability to explain issues and provide effective solutions. Customers also appreciate the competitive pricing, regular maintenance plans, and the overall positive experience with PDM. However, a few negative reviews are present in the array. These reviews mention issues such as rude customer service, pricing discrepancies, and dissatisfaction with certain aspects of the service. However, the negative reviews are outweighed by the positive ones, and the overall sentiment remains positive. In general, the reviews convey a sense of trust, reliability, and satisfaction with PDM Plumbing, Drain, & Mechanical's services. Customers appreciate the company's commitment to customer service, expertise, and quality workmanship. While there are a few areas for improvement, the positive reviews significantly outweigh the negative ones, indicating that PDM is a reputable and trustworthy plumbing and mechanical service provider.
Our Reviews by City
Brad K.
Replace pro series 1/3 hp sump pump with deluxe float
Dan K.
Sump pump repair. I got the hose hose-washed, sump pump pit cleaned out, and cycled the system. The pump came on and off at this time. I gave the customer an estimate for pump replacement. At this time, she is holding off. Pump cycled for about 20 minutes while I did a free customer inspection.
Dan K.
AC maintenance on 20 year 20-year-old system. Clean, tested and tuned. R22 refrigerant is charged properly. The customer asked for a 2.5-ton AC system estimate.
Brad K.
Replace the existing water softener. Test for safe operation. Clean up and remove the old water softener.
Chris S.
Service A/C for season. Unit is R22 system, suggested replacement. Inspected Hot water heater in crawl space. Unit is 2008. Sent estimates
John M.
Customer was nervous about gas leak from new washer and dryer install, there are no leaks at this time. Customer declined free inspection because he needs to leave. Also he is interested in getting a new condenser and possibly furnace in the future.
Brad K.
Toilet repair. I came out for the master bath toilet leaking. When I arrived, there was no sign of water. The cleaning lady said something was leaking and shut off the angle stop to the toilet. After turning the angle stop on and flushing the toilet 10+ times, there is no sign of water anywhere or signs that there was. I emptied the tank and inspected tank for cracks, with none visible. I spoke to the customer and explained that after inspection for 25 minutes, there is no sign of water, and I can recommend tightening everything on the toilet and replacing the supply line. I tightened everything and replaced the supply line, and told the customer if the leak reappeared to call us and we will make it out as soon as we can.
Brad K.
Commercial plumbing service. Changed water filter on drinking fountain and reset filter button on fountain/refill station in hall outside of kitchen Changed the water filter in the break room kitchen for the coffee maker. The filter was under the kitchen sink Replaced 1/4” supply water line in main kitchen lobby to coffee maker.
Michael M.
Commercial plumbing repair. The 4x2 rubber mob basin gasket looks to be leaking from mob basin to basement. Need to install new 4x2 rubber mob sink gasket on mop basin.
Pete W.
Bathroom faucet repair. Replace Moen posi-temp cartridge in second floor hall bath with customer supplied part.
Brennon E.
Furnace repair. No heat call. Found blower motor locked up and was blowing fuse when trying to engage. Customer wanted quotes for new furnace and or full system. They are considering quotes and will get back to us.
Michael M.
Estimate for bathroom remodel.
Pete W.
Replaced two water filters for Kuerig coffee makers and one for south hallway drinking fountain/bottle filler.
Brennon E.
Cleaned and serviced furnace. Tested all mechanical parts. Cycled system. Cleaned exhaust pipe. Cleaned all sensors. Changed furnace filter that customer provided.(Very dirty.) Giving customer estimate for new furnace due to age.(2006) All in all, system is in adequate working condition. System is operating and heating as it should be at this time. Last visit on plan. Customer renewed maintenance program. Will have spring and fall of 2025 prepaid.
Brennon E.
Cleaned and serviced furnace due to plan. Tested all mechanical parts. Cycled system. Discovered hsi very corroded and replaced part. Cleaned all sensors. Everything is in accurate working condition.System is operating and heating as it should be at this time. Replaced batteries in stat. Customer will have one more visit remaining on plan. Performed free inspection.
John M.
Gas line coming through floor was too tall to push new stove all the way in. Removed and replaced with smaller nipples. Customer declined free inspection.
Brennon E.
Customer called saying he could finally smell gas when he was standing directly over the furnace after looking into it and using my sniffer I did find slight snow on the union, turn the gas off open union back up re-tightened everything,Reassembled intern yesterday again Period yes leak detector is no longer any air all whatsoever. Furnace is igniting in operating in heating as it should be at this time. No charge the customer via tech.
Brennon E.
Cleaned and serviced furnace. Tested/cycled unit. Tested all mechanical parts. Everything is in accurate working condition, system is operating and heating as it should be at this time. Customer will have one more visit on plan for 2025 cooling season.
Brennon E.
Clean and serviced furnace. Tested/cycled unit. Noticed after a while of being on unit would shut off due to limit. Took thicker filter out and used a more breathable filter that customer had. System would still shut off on limit. Opened up plenum and inspected coil for cleanliness. Did not find anything that would block airflow on bottom of coil. System is an old York from 2002. 80%. The board is using a splitter for high on both heat and cooling, so no giving the motor anymore rpms. Given customer estimates for new furnace and new high limit switch. System is running however shutting off intermittently. Customer is considering options.
John M.
Commercial plumbing touchless faucet repair. Solenoid in control board under the sink was stuck open, probably clogged with debris from the water. Changed control with customer supplied part. The control board sends an electrical signal to the valve to open or close the valve, allowing water to flow when the faucet's sensors detect the user's hands.
Brennon E.
Furnace repair. No heat call. Found the inducer motor was the only system working. A furnace inducer motor, also known as a draft inducer motor, removes combustion gases from a furnace and helps the furnace operate. Found pressure switch failed to open. Replaced pressure switch. A furnace pressure switch acts as a safety feature that automatically shuts down the furnace if it detects negative pressure, which indicates that exhaust fumes are not properly venting and could potentially backdraft into the home, protecting against carbon monoxide exposure and preventing dangerous situations. Heating system followed sequence and everything turned on. Noticed blower motor was sluggish to ramp up to speed. Tested capacitor and it was below acceptable range. Replaced blower motor capacitor. Blower motor turns on at normal speed now. Tested. Everything is in accurate working and system is heating the way it should now. Cycled unit 4 times.
Chris S.
Commercial HVAC repair. Found a faulty gas valve. Replaced gas control valve on roof top unit. HVAC heating unit is operating safely now.
John M.
Commercial plumbing repair. Installed customer supplied water filter for drinking fountain and bottle filler.
Pete W.
Water softener service. Reset regeneration cycle from every four days to every six to use less salt, advised customer that they may run out of soft water before regeneration at which point we should reset it to every four days.
Michael M.
Commercial rooftop HVAC systems repair. Replaced (2) Trane control device kits for ignition and control boards and circuits. These boards act as the brain of an HVAC unit. HVAC units are running safely at this time.
