Local Reviews
for Elwood, IL
Customers say: The recent reviews exhibits a positive overall sentiment. The majority of reviews express satisfaction with the services provided by PDM Plumbing, Drain, & Mechanical. Customers commend the company for its professionalism, efficiency, and quality of work. Positive reviews highlight the punctuality, friendliness, and expertise of the technicians, as well as their ability to explain issues and provide effective solutions. Customers also appreciate the competitive pricing, regular maintenance plans, and the overall positive experience with PDM. However, a few negative reviews are present in the array. These reviews mention issues such as rude customer service, pricing discrepancies, and dissatisfaction with certain aspects of the service. However, the negative reviews are outweighed by the positive ones, and the overall sentiment remains positive. In general, the reviews convey a sense of trust, reliability, and satisfaction with PDM Plumbing, Drain, & Mechanical's services. Customers appreciate the company's commitment to customer service, expertise, and quality workmanship. While there are a few areas for improvement, the positive reviews significantly outweigh the negative ones, indicating that PDM is a reputable and trustworthy plumbing and mechanical service provider.
Our Reviews by City
John M.
Bathroom drain leak. The leak was coming from a crack on the pop-up assembly. Replaced the drain pop-up assembly.
Dan K.
Commercial HVAC service. Replace the high-pressure switch for circuit A. I shut service valves and reclaimed 13 lbs of 410a. I pulled the old pressure switch and installed a new one. Added 12.6 lbs of 410a out of the tank that was used to reclaim Freon. Added 2 lbs of new 419a. I rewired the unit with a new switch and turned on the power. I let the board reset unit, and it is cleared of all alarms, ready for a signal from build automation to start up. Material used in notes
Brad K.
Pump repair. Float stuck on the ejector pump. I adjusted the pump so the float was not against the sump pit wall. After loose, I ran water and activated the pump 3 times to make sure it is working properly.
Michael M.
ESTIMATE TO CLEAN & CHECK 2 HOT WATER BOILERS
John M.
Replaced 50-gallon power vent water heater under warranty. Test for safe operation. Clean up and remove the tank.
Michael M.
Commercial HVAC maintenance. Provided estimate to clean, test, and tune two commercial air conditioners.
Brennon E.
Clean and check two commercial air conditioning systems.
Dan K.
Water backflow preventer estimate to replace the faulty device.
Michael M.
Water backflow preventer replacement estimate.
John M.
Sump pump is operating fine and is in good condition. Customer was concerned because the pump is running a lot but that’s because there’s been rain lately. Customer decided to keep the current pump. Customer declined free inspection, water heater is new and a c/c was recently done.
Chris S.
Boiler repair. No heat, clean sensor and drain trap. Service boiler with High Efficiency Weil McLain boiler kit.
Chris S.
Toilet repair. Clean out water fill line. Tested operation.
Brennon E.
Furnace repair. No heat/furnace not keeping up. Cleaned and serviced furnace. Customer had one last visit on plan. Tested all mechanical parts. Found hsi and flame sensor very corroded. System was also dropping pressure after a while of running. Cleaned ptrap and all tubes and also inspected flue and also cleaned sand/mud from outside of exhaust pipe. System is heating and keeping pressure as it should now at this time. Customer replaced hsi and flame sensor. Giving customer estimates for new furnace due to being 21 years old, Inspected sump pump and recommend replacing battery back up systems for pumps.
Chris S.
Commercial whole building humidifier. Old humidifier died. Replace existing humidifier. Disconnect, remove and dispose of existing humidifier. Install new humidifier and make all connections. Test for safe operation.
Pete W.
Commercial water heater service. Stinky hot water. Removed anode rod from water heater, chlorinated and flushed hot water system. Handle in drivers restroom was loose, tightened set screw to repair.
John M.
Water backflow test. Found RPZ needed repair. Recommending the RPZ preventer unit be replaced. Replaced a 2 inch RPZ. Performed test which it passed. Needs to be retested by 1/15/26.
Brennon E.
Cleaned and serviced furnace. Tested. Cleaned exhaust pipe and drain. Cleaned all sensors.tested all mechanical parts. System is operating and heating as it should at this time. Customer renewed maintenance program. One visit is being used today and one visit will be remaining for 2025 cooling season visit.
Chris S.
Boiler repair. Removed broken radiator valve on 2nd floor and capped. Broken pipe in crawl space, cut line apart and capped supply to bathroom. Will send estimate on repipe and radiator valve.
John M.
Water heater repair. Water heater burner would not stay lit. Found dirty burner compartment. Blew out screen that lets air into burner compartment which resolved the issue.
Brennon E.
Furnace maintenance and safety inspection on two furnaces. Reset to factory specifications. Checked motors, relays, capacitors, contractors, circuit boards (upstairs unit faulty control board, replaced), pressure switches, bearings, fuses, wiring and connections, seals, fan, gas valve voltage and pressure, ignitor (faulty, replaced), flame sensor, thermostat, and heat exchanger. Cleaned out drain trap and all hoses and drain line. Replaced air filters. Both furnaces are working safely at this time. Customer is a VIP Service Plan member.
Brennon E.
Furnace repair. No heat call. Found furnace flame sensor extremely corroded and cracked. It was reading the flame intermittently. A furnace flame sensor is a safety device that detects if a furnace is producing a flame and burning gas. If the sensor doesn't detect a flame, it shuts down the furnace to prevent a gas leak. This helps prevent explosions and carbon monoxide poisoning. Replaced sensor and furnace system is back up and running.
Dan K.
Toilet replacement. Install customer supplied water closet. Also recommend customer switch toilet paper so breaks apart and not clog drain line.
Michael M.
ESTIMATE TO TROUBLESHOOT WALL MOUNTED DRINKING FOUNTAIN IN INFORMATION CENTER
Brennon E.
Heating repair ***No heat call*** After testing I found the inducer motor was making loud noise and working intermittently. Replaced inducer motor. A furnace inducer motor, also known as a draft inducer motor, is a critical component of a gas furnace that removes combustion gases from the heat exchanger and vents them outside. Replaced hot surface ignition due to working intermittently as well and tons of corrosion. Customer did agree to join out maintenance program. Went through the rest of the furnace testing pressure switches, gas valve voltage and pressure, flame sensor, blower motor amperage and capacitor. After replacing these parts , system is operating and heating as it should. Performed heat rise test. Everything is in adequate working condition. Furnace being older gave customer estimates for new furnace. ***Customer will have one more visit prepaid for 2025 cooling season.
Michael M.
ESTIMATE FOR NEW ENERGY EFFICIENT FURNACE WITH LIMITED LIFETIME WARRANTY.
