Brennon is a great worker.

- Bill

Response from PDM

Hi Bill! We’re so glad to hear you had an excellent experience with your air conditioning tune-up and safety inspection! It’s wonderful to know that Brennon provided great service. We appreciate your kind words and your trust over the years!

Gave explanation of what needed to be evaluated about present cooling system & difficult to obtain freon for old unit. Gave full estimate for new unit including installation costs.

- Cathleen

Response from PDM

Thanks, Cathleen, for your AC service review! We’re happy we could clearly explain the situation with your existing AC unit, especially regarding the difficulty of sourcing R-22 (Freon) for older systems. Our goal is always to provide transparent information and a clear path forward, which is why we included a full estimate for a new, high-efficiency AC replacement and installation. We’re happy you decided to upgrade your old system! You’ll be happy with our installation! Thanks again for trusting PDM! We’re here to keep you safe and comfortable!

- Linda

Response from PDM

Hi Linda. We’re thrilled Brennon provided you with a “great service” experience with your AC tune-up and safety inspection. It’s always our goal to provide top-notch service, and we truly appreciate your feedback. We look forward to helping you with any future HVAC and plumbing needs!

Chris has always provided great service and has communicated valuable information to us regarding our heating and air conditioning needs.

- Thomas

Response from PDM

Thomas, thank you for this wonderful air conditioning tune-up and safety inspection review! We’re delighted to hear that you consistently receive dependable quality plumbing, heating and cooling service. Chris is a valuable part of our team, and we’re so glad his excellent service and clear communication about your equipment have been so helpful. Thanks again for your trust over the years and we look forward to continuing to serve you!

Very professional

- Bob

Response from PDM

Hello Bob, happy to hear John got your drains flowing in the right direction again! Thanks for taking the time to share your drain cleaning review and for choosing PDM!

- Ed

Response from PDM

Hi Ed, thanks for sharing your air conditioning service review. Great to hear Dan got the cold air flowing again with your new HVAC system. Thanks again for your trust over the years! Here’s to a comfortable summer!

Chris was on time, and is very professional.

- Alan

Response from PDM

Thanks, Alan, for sharing your Air conditioning tune-up and safety inspection review. Great to learn Chris took good care of you! Thanks again for your trust over the years! Here’s to a comfortable summer!

I have been struggling with a rocking toilet for 1 year now ever since I had my bathroom remodeled. Every 3-4 months, the toilet would come loose, and I would have four different plumbing companies come out to fix the problem to no avail. Out of frustration, I conducted my own extensive research to determine the cause of the problem. After watching numerous YouTube videos on this, I called PDM. After talking with Rudy Mahalik, he concurred and what my research showed. He had one of his top technicians come out the very next day. Brad showed up on time as scheduled and was very professional. As he removed the toilet, he kept me in the loop as to his assessment of my situation. He also concurred with my research as to the best solution to rectify my rocking toilet. Brad took great care to fix my toilet and keep any mess to a minimum. After Brad left, my floors looked like he wasn’t even here.

SPECIAL NOTE: I had a new 1-year water heater that my research also showed should be flushed out every year. I asked Brad that while he was here, if he had time to do that job also. He made a quick call to the office, got the green light, and my water heater got flushed as part of the job as well. Everything worked out perfectly. I couldn’t be happier. Brad, check off two jobs from my “To Do List”.

- JO'Connell

Response from PDM

Wow, Joan, what an incredible review! We are absolutely thrilled to hear that Rudy and Brad were able to finally resolve your rocking toilet issue after a year of frustration. It’s fantastic that your research aligned with Rudy’s assessment and that Brad, one of our top master plumbers, was able to execute the perfect solution so professionally and efficiently. We pride ourselves on clear communication and leaving a clean workspace, so it’s wonderful to know Brad excelled in those areas.

We’re also glad we could help with your water heater flush! It’s always a win-win when we can knock out multiple items on your “To Do List.” Thank you so much for trusting PDM with your plumbing needs. We truly appreciate your detailed feedback and look forward to serving you again in the future for any plumbing, heating, or cooling service!

- Hans

Response from PDM

Thanks Hans for sharing your small but tricky toilet repair review. Glad Dan could help. Thanks again for choosing PDM Plumbing, Heating, Cooling Since 1885!

- Ed

Response from PDM

Thanks, Ed, for sharing your air conditioning and furnace replacement review! Great to hear Chris and the team got you back to normal quickly with a new HVAC system. Thank you for your trust over the years, and we wish you comfortable days ahead!

Patrick Conway
5 days ago
Great Explain everything with detail anyone can understand . Did a great job. Great Job Well done
Response from the owner:Hi Patrick, we're thrilled that you were satisfied with your recent heating maintenance service! It means a lot to us that John took the time to explain everything in detail and made sure you understood the furnace tune-up and safety inspection process. We believe clear communication is just as important as the quality of the work itself. We are also very proud that we could ensure your heating system is working just right and that we left your house even cleaner than before we arrived. Going the extra mile for our customers is always our goal. We appreciate your business and look forward to serving you again in the future!
Thomas Boseo
1 week ago
Great experience, very timely, efficient & courtesy! Clean up and did a great job.
Response from the owner:Thank you so much for the fantastic 5-star review, Thomas! We're thrilled to hear you had a great experience with PDM Plumbing, Heating, Cooling Since 1885. Timeliness, efficiency, and courtesy are what we strive for, and we're glad it showed! We appreciate your feedback and look forward to serving you again!
JOHN CHIGNOLI
2 weeks ago
Fair and Honest, highly recommend And our technician brad is excellent Local business that is deserves the great ratings they get…
Response from the owner:Thank you so much for your wonderful review, John! We're thrilled to hear you found our heating service fair and honest, and we appreciate your kind words about Chris. Your recommendation means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Mike Scholwin
2 weeks ago
Absolutely awesome!!!
Response from the owner:Hi Mike, great to hear we got your furnace ignition system tuned and ready for winter. Thanks for sharing and for choosing PDM to help with your indoor comfort. Wishing you a great new year!
Shawn was awesome. Very knowledgeable and professional. Very happy with his work.
Response from the owner:Thank you, DaLena, for your wonderful review! We're thrilled to hear that Shawn provided you with knowledgeable and professional service. Your satisfaction means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Kelly Garman
4 weeks ago
Excellent 👌
Response from the owner:Thank you, Kelly, for sharing your review! We’re glad you had a great experience with your main water shut-off valve and piping replacement. Your satisfaction means a lot to us. We appreciate your trust in PDM Plumbing, Heating & Cooling Since 1885 and look forward to helping whenever you need us!
Cristina Potter
1 month ago
This company is awesome!
Response from the owner:“If life were predictable it would cease to be life, and be without flavor.” – Eleanor Roosevelt. Thanks Cristina for your water heater replacement review. Glad Pete took good care of you! We're here when needed.
Andrew S
1 month ago
Response from the owner:Thank you, Andy, for trusting PDM to replace your four toilets. We appreciate the opportunity to work in your home and hope everything is working beautifully. If you have any plumbing or heating questions, please call us. We’re always happy to help. The PDM Team
James Vowels
2 months ago
Brad was professional and on time did an excellent job Thank You
Response from the owner:Thank you, James, for the great plumbing service review! We’re glad Brad arrived on time, provided professional service, and did an excellent job replacing your 50-gallon power-vent water heater. We appreciate your trust in PDM and look forward to serving you in the future!
Tom Buchar
2 months ago
Great job
Response from the owner:Hi Tom, thank you for taking the time to share a plumbing service review! We're so glad John could provide a proper toilet repair. We appreciate your trust in PDM!

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