Anthony was an time. And completed the repairs that were needed in a timely fashion.

- Mary

Response from PDM

Hi Mary, thanks for sharing a review and for your continued trust in PDM. Happy to hear Anthony took good care of you. We wish you a healthy new year!

John did a wonderful job, very thorough. Kept me informed of everything and went that extra mile by giving me some well company names.

- Theresa

Response from PDM

Thanks Theresa for sharing a plumbing and heating service review. Glad John took good care of you! Thanks again for trusting PDM. Wishing you a great holiday season!

- Peggy

Response from PDM

Thanks Peggy for your plumbing and heating service review. Zig Ziglar once said “out of all the attitudes one can acquire, surely the attitude of gratitude is the most important and most life changing.” We appreciate your trust in PDM and wish you a sweet holiday season.

Thorough work in timely manner. Courteous & polite.

- Jacquelyn

Response from PDM

Thanks Jacquelyn for your plumbing service review. Glad you were satisfied with repairs on your drain piping system and replaced your kitchen faucet. Thanks again for choosing PDM. We are wishing you a wonderful holiday season!

- Mary

Response from PDM

Hello Mary, thanks for your sump pump piping review. Good to hear we got you back to normal. We appreciate your trust in PDM and wish you a great new year!

- Chris

Response from PDM

Hi Chris, glad Pete got your kitchen sink drain flowing in the right direction! Thanks for your plumbing service review and for choosing PDM to help. Here’s to a smooth new year!

Always nice informative

- Melissa

Response from PDM

Hi Melissa, good to hear Brennon cleaned, tested and tuned your furnace for safe operation. Thanks for sharing and for your continued trust in PDM! Wishing you a healthy new year!

DAN DID A WONDERFUL JOB REPAIRING OUR KITCHEN FAUCET AND REPLACING OUR EJECTOR PUMP. NICE GUY AS WELL

- Craig

Response from PDM

Wonderful to hear Dan got you back to normal. He is a great guy to have on your team. Dan is a native Lockportian! Thanks Craig for your plumbing service review and for choosing PDM to help! Wishing you a great new year!

On time, good communication, little pricey but the quality of the work was good.

- Mark

Response from PDM

Hello Mark, thanks for your sump pump service review! Chris is a great teammate to have on your side. Going above and beyond is so much of our history. We try to be competitive and price shop competitors with some higher and some lower. Not sure of their quality, but one thing for certain, we’ll be here if a problem arises. Thanks for choosing PDM! Wishing you a smooth new year!

It was time to clean and check the furnace before it gets too cold. Brennon was professional, knowledgeable and friendly.

- Paula

Response from PDM

Hello Paula, great to hear your furnace is tuned, reset to factory specs and ready for the winter. Thanks for taking time to share a review and for your trust in PDM. We’ll be here when needed.

Patrick Conway
5 days ago
Great Explain everything with detail anyone can understand . Did a great job. Great Job Well done
Response from the owner:Hi Patrick, we're thrilled that you were satisfied with your recent heating maintenance service! It means a lot to us that John took the time to explain everything in detail and made sure you understood the furnace tune-up and safety inspection process. We believe clear communication is just as important as the quality of the work itself. We are also very proud that we could ensure your heating system is working just right and that we left your house even cleaner than before we arrived. Going the extra mile for our customers is always our goal. We appreciate your business and look forward to serving you again in the future!
Thomas Boseo
1 week ago
Great experience, very timely, efficient & courtesy! Clean up and did a great job.
Response from the owner:Thank you so much for the fantastic 5-star review, Thomas! We're thrilled to hear you had a great experience with PDM Plumbing, Heating, Cooling Since 1885. Timeliness, efficiency, and courtesy are what we strive for, and we're glad it showed! We appreciate your feedback and look forward to serving you again!
JOHN CHIGNOLI
2 weeks ago
Fair and Honest, highly recommend And our technician brad is excellent Local business that is deserves the great ratings they get…
Response from the owner:Thank you so much for your wonderful review, John! We're thrilled to hear you found our heating service fair and honest, and we appreciate your kind words about Chris. Your recommendation means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Mike Scholwin
2 weeks ago
Absolutely awesome!!!
Response from the owner:Hi Mike, great to hear we got your furnace ignition system tuned and ready for winter. Thanks for sharing and for choosing PDM to help with your indoor comfort. Wishing you a great new year!
Shawn was awesome. Very knowledgeable and professional. Very happy with his work.
Response from the owner:Thank you, DaLena, for your wonderful review! We're thrilled to hear that Shawn provided you with knowledgeable and professional service. Your satisfaction means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Kelly Garman
4 weeks ago
Excellent 👌
Response from the owner:Thank you, Kelly, for sharing your review! We’re glad you had a great experience with your main water shut-off valve and piping replacement. Your satisfaction means a lot to us. We appreciate your trust in PDM Plumbing, Heating & Cooling Since 1885 and look forward to helping whenever you need us!
Cristina Potter
1 month ago
This company is awesome!
Response from the owner:“If life were predictable it would cease to be life, and be without flavor.” – Eleanor Roosevelt. Thanks Cristina for your water heater replacement review. Glad Pete took good care of you! We're here when needed.
Andrew S
1 month ago
Response from the owner:Thank you, Andy, for trusting PDM to replace your four toilets. We appreciate the opportunity to work in your home and hope everything is working beautifully. If you have any plumbing or heating questions, please call us. We’re always happy to help. The PDM Team
James Vowels
2 months ago
Brad was professional and on time did an excellent job Thank You
Response from the owner:Thank you, James, for the great plumbing service review! We’re glad Brad arrived on time, provided professional service, and did an excellent job replacing your 50-gallon power-vent water heater. We appreciate your trust in PDM and look forward to serving you in the future!
Tom Buchar
2 months ago
Great job
Response from the owner:Hi Tom, thank you for taking the time to share a plumbing service review! We're so glad John could provide a proper toilet repair. We appreciate your trust in PDM!

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