PDM looks out for the best interests of the customer. Chris took time to explain what he was doing and why. Safety is clearly important to this company. The people are kind, patient and helpful. I look forward to continuing doing business with PDM. A+

- Karen

Response from PDM

Hello Karen, thanks for your kind furnace service review! Happy to hear Chris maintained your furnace and left you with peace of mind. Thanks again for trusting in the PDM Team! We wish you good fortune in the new year!

- Zinser

Response from PDM

Thanks for giving PDM an opportunity to help with your commercial furnace. We wish you the best new year at home and business! Cheers!

Always a pleasure to work with the employees of PDM. Experienced and personable, they get the job done!

- Corky from Orland Park

Response from PDM

Thanks Corky for taking time to share your furnace maintenance review! Happy to heat Brennon took good care of you. We really appreciate your continued trust in the PDM Team and wish you a healthy new year!

Based on decades of having my plumbing needs serviced by PDM Plumbing in Joliet, if you draw a 25 mile radius circle around Joliet, IL, you’ll be hard-pressed to find a higher quality organization than PDM. They have replaced a few water heaters, repiped my entire basement from original cast iron to copper, replaced bathroom faucets, wash machine hoses, and, most recently, efficiently diagnosed and cleared out root intrusion in my sewer line. Without exception, their service technicians have been friendly, knowledgeable, hard-working, courteous, clean and thorough. My guy today, John, was top notch. And because they are a shop with decades of experience, their plumbers in the field can consult with their owner-experts in the office to make sure they’re using the best methods for the particular situation. If you want the best, to be treated well and to know they’re standing behind their work, get PDM.

- Tom

Response from PDM

Zig Ziglar said “out of all the attitudes one can acquire, surely the attitude of gratitude is the most important and most life changing.”

Thanks Tom for your thoughtful plumbing service review and your trust over the decades! We do have a great, caring team who loves to get you back to normal when problems arise. Glad John got your clogged drain flowing in the right direction. Thanks again for your kind review! Wishing you a strong new year!

The technician was very knowledgeable and told me what I could do in the future to prevent such wear and tear of my heating system. He was also quick and I felt I could trust his advise. I will request Brennan every time!

- Ellise

Response from PDM

Hi Ellise, yes Brennon is a great guy to have on your team. Caring, thoughtful and experienced in keeping you comfortable with heating and cooling. Glad he helped with furnace repairs and advice to keep your HVAC equipment running smoothly. Thanks for choosing PDM and we wish you a smiling new year.

Pete was very professional explained everything and did a good job.

- Robert

Response from PDM

Thanks Robert for sharing your plumbing repair review. Nice to learn Pete got your faucets operating like new. Thanks again for your trust and we wish you a healthy new year!

- Tom

Response from PDM

Thanks Tom and Kristi for sharing a plumbing service review and for your continued trust in PDM. Here’s to a jolly new year and great good fortune!

Friendly and efficient.

- Ron

Response from PDM

Hi Ron, thanks for sharing Pete’s plumbing repair review! Good to hear you are happy and thanks again for choosing PDM to keep you comfortable! Wishing you a strong new year!

PDM is always fast to come out and fix whatever the issue is. Always willing to listen and be honest about everything!

- Merchants

Response from PDM

You are all wonderful to work for at Merchants and Manufacturers Bank and we certainly hope we can serve after you merge. Glad Chris maintained your heating system for safe operation this winter. Here’s to a great new year!

Rudy from PDM was on time and very knowledgeable when he came to my house for a free price quote.

- Steve

Response from PDM

Thanks Steve for sharing your energy efficient furnace replacement estimate. Good to hear Rudy took care of you with good old fashioned service! Hope we can help when the time comes. Until then we wish you a warm new year!

Patrick Conway
5 days ago
Great Explain everything with detail anyone can understand . Did a great job. Great Job Well done
Response from the owner:Hi Patrick, we're thrilled that you were satisfied with your recent heating maintenance service! It means a lot to us that John took the time to explain everything in detail and made sure you understood the furnace tune-up and safety inspection process. We believe clear communication is just as important as the quality of the work itself. We are also very proud that we could ensure your heating system is working just right and that we left your house even cleaner than before we arrived. Going the extra mile for our customers is always our goal. We appreciate your business and look forward to serving you again in the future!
Thomas Boseo
1 week ago
Great experience, very timely, efficient & courtesy! Clean up and did a great job.
Response from the owner:Thank you so much for the fantastic 5-star review, Thomas! We're thrilled to hear you had a great experience with PDM Plumbing, Heating, Cooling Since 1885. Timeliness, efficiency, and courtesy are what we strive for, and we're glad it showed! We appreciate your feedback and look forward to serving you again!
JOHN CHIGNOLI
2 weeks ago
Fair and Honest, highly recommend And our technician brad is excellent Local business that is deserves the great ratings they get…
Response from the owner:Thank you so much for your wonderful review, John! We're thrilled to hear you found our heating service fair and honest, and we appreciate your kind words about Chris. Your recommendation means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Mike Scholwin
2 weeks ago
Absolutely awesome!!!
Response from the owner:Hi Mike, great to hear we got your furnace ignition system tuned and ready for winter. Thanks for sharing and for choosing PDM to help with your indoor comfort. Wishing you a great new year!
Shawn was awesome. Very knowledgeable and professional. Very happy with his work.
Response from the owner:Thank you, DaLena, for your wonderful review! We're thrilled to hear that Shawn provided you with knowledgeable and professional service. Your satisfaction means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Kelly Garman
4 weeks ago
Excellent 👌
Response from the owner:Thank you, Kelly, for sharing your review! We’re glad you had a great experience with your main water shut-off valve and piping replacement. Your satisfaction means a lot to us. We appreciate your trust in PDM Plumbing, Heating & Cooling Since 1885 and look forward to helping whenever you need us!
Cristina Potter
1 month ago
This company is awesome!
Response from the owner:“If life were predictable it would cease to be life, and be without flavor.” – Eleanor Roosevelt. Thanks Cristina for your water heater replacement review. Glad Pete took good care of you! We're here when needed.
Andrew S
1 month ago
Response from the owner:Thank you, Andy, for trusting PDM to replace your four toilets. We appreciate the opportunity to work in your home and hope everything is working beautifully. If you have any plumbing or heating questions, please call us. We’re always happy to help. The PDM Team
James Vowels
2 months ago
Brad was professional and on time did an excellent job Thank You
Response from the owner:Thank you, James, for the great plumbing service review! We’re glad Brad arrived on time, provided professional service, and did an excellent job replacing your 50-gallon power-vent water heater. We appreciate your trust in PDM and look forward to serving you in the future!
Tom Buchar
2 months ago
Great job
Response from the owner:Hi Tom, thank you for taking the time to share a plumbing service review! We're so glad John could provide a proper toilet repair. We appreciate your trust in PDM!

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