He was nice and po lite A ND fixed the problem In a few minutes. Very Professional,

- Nancy

Response from PDM

Thank you, Nancy, so much for the kind plumbing review!

Great to hear Brad sorted out your toilet problem quickly and smoothly. It means a lot to hear that you found the service professional, polite, and efficient ??

Appreciate you taking the time to share your experience — happy to help anytime you need plumbing, drain cleaning, heating, or air conditioning assistance in the future!

- Loell

Response from PDM

Hi Loell! Thanks for taking the time to leave us a furnace repair review. Great to learn Brennon made the necessary heating repair and got you back to normal. Thanks again for trusting PDM!

Friendly and very pleasant

- Mary

Response from PDM

Thanks for your wonderful 5-star furnace maintenance review, Mary! We’re delighted to hear about your positive experience with Chris and his understanding and friendly service. We truly value your support and feedback!

PDM has been a wonderful service provider for us for many years. They are so very dependable, customer-focused and extremely competent in all that they do. They also help to anticipate future issues and address them before they become a real problem. Besides all that, they are just the nicest people!

- CJ

Response from PDM

Thank you, CJ, so much for your wonderful review and for trusting PDM Plumbing, Heating, Cooling Since 1885 with your home’s comfort for so many years!

We’re truly honored to hear that our team has consistently delivered dependable, customer-focused service while being proactive about potential issues—that’s exactly the approach we’ve strived for since 1885. Your kind words about our competence and the genuine niceness of our people mean the world to us.

It’s customers like you who make what we do so rewarding. We look forward to continuing to take great care of you and your home for many more years to come. If there’s ever anything we can help with—big or small—please don’t hesitate to reach out.

Warmest regards,

The PDM Team

- Mark

Response from PDM

Hi Mark, thank you so much for the kind words and the 5-star heating service review! Glad Chris could get your boiler sorted out smoothly. It was a pleasure working with you — appreciate you taking the time to share your feedback! If you ever need us again (hopefully not too soon in this cold weather!), don’t hesitate to reach out.

Arrived right on time and completed the plumbing job quickly. The Plumber was very nice and a pleasure to work with. Little

- Judith

Response from PDM

Thank you for your wonderful 5-star plumbing review, Judith! We’re delighted that John’s punctual service and friendly manner, and faucet installation met your expectations. We appreciate your kind words and look forward to serving you again.

Communicate was spot on (text message followed with a phone call)

Showed up on time

Very clean-put down plastic, cardboard and drop cloths

Explained the process from start to finish

- Mike

Response from PDM

Thank you for the wonderful 5-star furnace repair review, Mike! We pride ourselves on clear communication, punctuality, cleanliness, and thorough explanations. Your feedback means a lot to our team. Thanks again for your trust in PDM.

Chris always does a thorough job and is full of helpful information! And Melvin (our new puppy) approves!

- Michael

Response from PDM

Thank you, Michael! We’re delighted that Chris provided such thorough plumbing and heating service and helpful information. Please give Melvin a pat from us—we’re honored to have your puppy’s approval too! Thanks again for your trust over the years!

- Lynda

Response from PDM

Hi Lynda. Thank you for your drain service review! We’re always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thanks again for trusting PDM. Brad will be happy to learn about your 5 Star review!

Brad is a man that still takes pride in his work and his trade. I was not sure that there were trades man like Brad around anymore. He sure did promote the company that he works for PDM.

- Bill Ryan

Response from PDM

Hi Bill, thank you so much for taking the time to share such kind words!

We’re incredibly lucky to have Brad on the PDM team — he truly is one of those rare tradesmen who treats every job like it’s his own house. Your feedback made his day (and ours!), and it’s reviews like yours that remind us why we do what we do.

We’re thrilled the well water piping project turned out great, and we appreciate you trusting us with it. If you ever need anything else — routine maintenance, another project, or just a question for any plumbing or heating — don’t hesitate to reach out.

Thanks again for the support and for being an awesome customer!

Patrick Conway
5 days ago
Great Explain everything with detail anyone can understand . Did a great job. Great Job Well done
Response from the owner:Hi Patrick, we're thrilled that you were satisfied with your recent heating maintenance service! It means a lot to us that John took the time to explain everything in detail and made sure you understood the furnace tune-up and safety inspection process. We believe clear communication is just as important as the quality of the work itself. We are also very proud that we could ensure your heating system is working just right and that we left your house even cleaner than before we arrived. Going the extra mile for our customers is always our goal. We appreciate your business and look forward to serving you again in the future!
Thomas Boseo
7 days ago
Great experience, very timely, efficient & courtesy! Clean up and did a great job.
Response from the owner:Thank you so much for the fantastic 5-star review, Thomas! We're thrilled to hear you had a great experience with PDM Plumbing, Heating, Cooling Since 1885. Timeliness, efficiency, and courtesy are what we strive for, and we're glad it showed! We appreciate your feedback and look forward to serving you again!
JOHN CHIGNOLI
2 weeks ago
Fair and Honest, highly recommend And our technician brad is excellent Local business that is deserves the great ratings they get…
Response from the owner:Thank you so much for your wonderful review, John! We're thrilled to hear you found our heating service fair and honest, and we appreciate your kind words about Chris. Your recommendation means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Mike Scholwin
2 weeks ago
Absolutely awesome!!!
Response from the owner:Hi Mike, great to hear we got your furnace ignition system tuned and ready for winter. Thanks for sharing and for choosing PDM to help with your indoor comfort. Wishing you a great new year!
Shawn was awesome. Very knowledgeable and professional. Very happy with his work.
Response from the owner:Thank you, DaLena, for your wonderful review! We're thrilled to hear that Shawn provided you with knowledgeable and professional service. Your satisfaction means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Kelly Garman
4 weeks ago
Excellent 👌
Response from the owner:Thank you, Kelly, for sharing your review! We’re glad you had a great experience with your main water shut-off valve and piping replacement. Your satisfaction means a lot to us. We appreciate your trust in PDM Plumbing, Heating & Cooling Since 1885 and look forward to helping whenever you need us!
Cristina Potter
1 month ago
This company is awesome!
Response from the owner:“If life were predictable it would cease to be life, and be without flavor.” – Eleanor Roosevelt. Thanks Cristina for your water heater replacement review. Glad Pete took good care of you! We're here when needed.
Andrew S
1 month ago
Response from the owner:Thank you, Andy, for trusting PDM to replace your four toilets. We appreciate the opportunity to work in your home and hope everything is working beautifully. If you have any plumbing or heating questions, please call us. We’re always happy to help. The PDM Team
James Vowels
2 months ago
Brad was professional and on time did an excellent job Thank You
Response from the owner:Thank you, James, for the great plumbing service review! We’re glad Brad arrived on time, provided professional service, and did an excellent job replacing your 50-gallon power-vent water heater. We appreciate your trust in PDM and look forward to serving you in the future!
Tom Buchar
2 months ago
Great job
Response from the owner:Hi Tom, thank you for taking the time to share a plumbing service review! We're so glad John could provide a proper toilet repair. We appreciate your trust in PDM!

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