Clear explanation of work to be completed. Efficient execution of work. Thorough clean-up. Very pleased again with PDM

- Jacquelyn

Response from PDM

Great review Jacquelyn. Glad Pete took good care o you and got your shower drain flowing in the right direction. Thanks for sharing and for your continued trust in PDM!

- Linda

Response from PDM

We’re so happy to hear you appreciated Chris’ bathroom plumbing service. Linda, your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again Linda, and we hope to serve you again soon.

On a weekend afternoon I found my water heater standing in a pond of its own water just three weeks after my car was totaled by another driver, and just hours before I was headed to the airport. At a friend’s recommendation I called PDM. Their customer service and professional competence not only replaced the heater but also resolved the stress of this grandma! If it falls within their field, they will always be my first call!

- Stan's Gram

Response from PDM

Your review was wonderful Stan. Thanks for taking the time to share your water heater service. Glad Chris got your hot water flowing again. Thanks again for trusting the PDM Team!

Chris was both very professional and knowledgeable. Top notch installation on my new water heater.

- Adam

Response from PDM

Chris is smiling. Happy to hear all went well with your tankless water heater install! Thanks Adam for sharing and for choosing PDM to keep the hot water flowing. Until our next visit, stay well…

We have always had good luck with PDM, They respond quickly and do a great job!

- Craig

Response from PDM

You are right, Anthony is a great guy to have on your team. Glad to hear Anthony got your heating repaired and back to normal. Thanks Craig for taking time to write a review and for your continued trust in PDM. We will be here the next time you need honest advice.

Efficient, friendly, knowledgeable

- Jeanne

Response from PDM

Thanks Jeanne for taking the time to share a service review. Glad Pete got your battery backup sump pump working safely. Thanks again for trusting in PDM. Until our next visit, stay safe.

I wouldn’t hesitate to call again. Fantastic service.

- Ryan

Response from PDM

Wonderful news Ryan…Anthony is a great guy to have on your team. Glad your water softener is back to normal and you are happy. Thanks again Ryan for choosing and recommending PDM Plumbing, Heating, Cooling Since 1885.

Chris was on time, efficient and super knowledgeable. Highly recommend!

- John

Response from PDM

Great to hear of your tankless water heater service John. Thanks for sharing and recommending PDM. You brought a smile to Chris’ face! Until our next visit, be well.

John did an awesome job, came the day of our hot water heater breakdown. Was very knowledgeable and down to earth while helping us replace our hot water heater. Would highly recommend.

- Ann

Response from PDM

Great to hear John impressed you and got your hot water flowing again. Thanks Ann for sharing and for trusting in PDM. We look forward to our next maintenance visit. Stay well Ann.

Patrick Conway
6 days ago
Great Explain everything with detail anyone can understand . Did a great job. Great Job Well done
Response from the owner:Hi Patrick, we're thrilled that you were satisfied with your recent heating maintenance service! It means a lot to us that John took the time to explain everything in detail and made sure you understood the furnace tune-up and safety inspection process. We believe clear communication is just as important as the quality of the work itself. We are also very proud that we could ensure your heating system is working just right and that we left your house even cleaner than before we arrived. Going the extra mile for our customers is always our goal. We appreciate your business and look forward to serving you again in the future!
Thomas Boseo
1 week ago
Great experience, very timely, efficient & courtesy! Clean up and did a great job.
Response from the owner:Thank you so much for the fantastic 5-star review, Thomas! We're thrilled to hear you had a great experience with PDM Plumbing, Heating, Cooling Since 1885. Timeliness, efficiency, and courtesy are what we strive for, and we're glad it showed! We appreciate your feedback and look forward to serving you again!
JOHN CHIGNOLI
2 weeks ago
Fair and Honest, highly recommend And our technician brad is excellent Local business that is deserves the great ratings they get…
Response from the owner:Thank you so much for your wonderful review, John! We're thrilled to hear you found our heating service fair and honest, and we appreciate your kind words about Chris. Your recommendation means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Mike Scholwin
2 weeks ago
Absolutely awesome!!!
Response from the owner:Hi Mike, great to hear we got your furnace ignition system tuned and ready for winter. Thanks for sharing and for choosing PDM to help with your indoor comfort. Wishing you a great new year!
Shawn was awesome. Very knowledgeable and professional. Very happy with his work.
Response from the owner:Thank you, DaLena, for your wonderful review! We're thrilled to hear that Shawn provided you with knowledgeable and professional service. Your satisfaction means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Kelly Garman
4 weeks ago
Excellent 👌
Response from the owner:Thank you, Kelly, for sharing your review! We’re glad you had a great experience with your main water shut-off valve and piping replacement. Your satisfaction means a lot to us. We appreciate your trust in PDM Plumbing, Heating & Cooling Since 1885 and look forward to helping whenever you need us!
Cristina Potter
1 month ago
This company is awesome!
Response from the owner:“If life were predictable it would cease to be life, and be without flavor.” – Eleanor Roosevelt. Thanks Cristina for your water heater replacement review. Glad Pete took good care of you! We're here when needed.
Andrew S
1 month ago
Response from the owner:Thank you, Andy, for trusting PDM to replace your four toilets. We appreciate the opportunity to work in your home and hope everything is working beautifully. If you have any plumbing or heating questions, please call us. We’re always happy to help. The PDM Team
James Vowels
2 months ago
Brad was professional and on time did an excellent job Thank You
Response from the owner:Thank you, James, for the great plumbing service review! We’re glad Brad arrived on time, provided professional service, and did an excellent job replacing your 50-gallon power-vent water heater. We appreciate your trust in PDM and look forward to serving you in the future!
Tom Buchar
2 months ago
Great job
Response from the owner:Hi Tom, thank you for taking the time to share a plumbing service review! We're so glad John could provide a proper toilet repair. We appreciate your trust in PDM!

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