- Mary

Response from PDM

Thank you Mary for your continued trust in PDM. Happy to hear John helped with your toilet repair. Thanks again for sharing a plumbing service review. We look forward to our next maintenance visit. Until then, stay well Mary!

Our boiler failed at 3:00 pm on Friday afternoon. We were left with no heat facing weekend services that would have to be canceled. I called and Chris arrived within the hour. He and PDM went above and beyond to get us repaired and back in operation within a couple of hours. Couldn’t be more thankful and pleased with the professional service. Thank you Chris and PDM! Excellent service!

- Life Church

Response from PDM

“Wheresoever you go, go with all your heart… And remember, no matter where you go, there you are.” — Confucius. Wonderful news. Chris is a great guy to have on your team who goes above and beyond on many calls! Glad the boiler repair got you back to normal in time for services. Thanks for sharing your 5 star review and for choosing PDM. We look forward to helping you again. Here’s to great good fortune in 2023!

John was easy to talk to and answered all my questioned in a pleasant manner. Our new water heater was installed in promised time frame.

- Robert

Response from PDM

“If you do the work you get rewarded. There are no shortcuts in life.” — Michael Jordan. Hi Robert, nice to learn John got the hot water flowing again with a new water heater. Thanks for sharing and for trusting in PDM! Here’s to a great new year!

chris is an older man who knows his job without having to male 50 phone calls to those who do-he’s competent and dependable. I had an appt the day before w someone else from PDM and he was a no show-finally I had to call PDM to make another appt-you need to call people if your man is not showing up

- Marvin

Response from PDM

Helen Keller: “When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one which has been opened for us.” Hello Marvin, sorry we opened the wrong appointment door for you. And thanks for letting us know! Yes, Chris is a solid expert and a great guy to have on your team. Glad he got your humidifier running safely. Thanks for taking the time to write and for trusting in PDM. Wishing you a healthy new year Marvin!

- Edmund

Response from PDM

Albert Einstein said, “Life is like riding a bicycle. To keep your balance, you must keep moving.” Hello Edmund, happy to hear John repaired your sink drains and got things back to normal. Thanks for sharing your plumbing review! Wishing you a good new year!

- Danielle

Response from PDM

William James wrote, “Act as if what you do makes a difference. It does.” Hello Danielle, nice to hear John found the water leak and replaced some shut off valves. Thanks for writing and for choosing PDM to help. Here’s to a safe new year.

I had a split copper pipe that was not easy to get to and PDM showed up and had it repaired within an hour. Very personable and caring.

- Zach

Response from PDM

Wonderful review Zach. John is smiling. Thanks for taking the time to share your frozen pipe service and glad John got you back to normal quickly. Thanks again for choosing PDM and we’ll be here when you need service. Happy new year!

Pete, Christina, and Jake – the PDM team –

stayed in close contact with us until the

leak under our bathroom sink was taken

care of. Thanks.

- Patrick

Response from PDM

Wonderful to hear Patrick. Thanks for sharing a plumbing service review and for trusting the PDM team. Pete is a great master plumber to have nearby. Wishing you a strong new year!

excellent service.

- Eyvonne

Response from PDM

Audrey Hepburn said, “Nothing is impossible. The word itself says, ‘I’m possible!'” Hi Eyvonne, Glad Chris went above and beyond to get you boiler repaired and the heat on. Thanks for your heating review and your trust. We look forward to your next maintenance task. Happy new year.

Patrick Conway
5 days ago
Great Explain everything with detail anyone can understand . Did a great job. Great Job Well done
Response from the owner:Hi Patrick, we're thrilled that you were satisfied with your recent heating maintenance service! It means a lot to us that John took the time to explain everything in detail and made sure you understood the furnace tune-up and safety inspection process. We believe clear communication is just as important as the quality of the work itself. We are also very proud that we could ensure your heating system is working just right and that we left your house even cleaner than before we arrived. Going the extra mile for our customers is always our goal. We appreciate your business and look forward to serving you again in the future!
Thomas Boseo
1 week ago
Great experience, very timely, efficient & courtesy! Clean up and did a great job.
Response from the owner:Thank you so much for the fantastic 5-star review, Thomas! We're thrilled to hear you had a great experience with PDM Plumbing, Heating, Cooling Since 1885. Timeliness, efficiency, and courtesy are what we strive for, and we're glad it showed! We appreciate your feedback and look forward to serving you again!
JOHN CHIGNOLI
2 weeks ago
Fair and Honest, highly recommend And our technician brad is excellent Local business that is deserves the great ratings they get…
Response from the owner:Thank you so much for your wonderful review, John! We're thrilled to hear you found our heating service fair and honest, and we appreciate your kind words about Chris. Your recommendation means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Mike Scholwin
2 weeks ago
Absolutely awesome!!!
Response from the owner:Hi Mike, great to hear we got your furnace ignition system tuned and ready for winter. Thanks for sharing and for choosing PDM to help with your indoor comfort. Wishing you a great new year!
Shawn was awesome. Very knowledgeable and professional. Very happy with his work.
Response from the owner:Thank you, DaLena, for your wonderful review! We're thrilled to hear that Shawn provided you with knowledgeable and professional service. Your satisfaction means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Kelly Garman
4 weeks ago
Excellent 👌
Response from the owner:Thank you, Kelly, for sharing your review! We’re glad you had a great experience with your main water shut-off valve and piping replacement. Your satisfaction means a lot to us. We appreciate your trust in PDM Plumbing, Heating & Cooling Since 1885 and look forward to helping whenever you need us!
Cristina Potter
1 month ago
This company is awesome!
Response from the owner:“If life were predictable it would cease to be life, and be without flavor.” – Eleanor Roosevelt. Thanks Cristina for your water heater replacement review. Glad Pete took good care of you! We're here when needed.
Andrew S
1 month ago
Response from the owner:Thank you, Andy, for trusting PDM to replace your four toilets. We appreciate the opportunity to work in your home and hope everything is working beautifully. If you have any plumbing or heating questions, please call us. We’re always happy to help. The PDM Team
James Vowels
2 months ago
Brad was professional and on time did an excellent job Thank You
Response from the owner:Thank you, James, for the great plumbing service review! We’re glad Brad arrived on time, provided professional service, and did an excellent job replacing your 50-gallon power-vent water heater. We appreciate your trust in PDM and look forward to serving you in the future!
Tom Buchar
2 months ago
Great job
Response from the owner:Hi Tom, thank you for taking the time to share a plumbing service review! We're so glad John could provide a proper toilet repair. We appreciate your trust in PDM!

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