It was great seeing Danny this afternoon. He’s been taking care of us since we moved in this house! Always knowledgeable and thorough.

- Michael

Response from PDM

Hi Michael, thanks for your trust over the years! Glad you still love Master Danny! As James Cash Penney said, “Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.”

Very professional! Worth every penny!

- David

Response from PDM

Good the hear David. Glad Brennon helped with your ac repair and kept you comfortable. Thanks for your review and high recommendations!

Brennon was timely, worked hard and helped explain things as he went to assist as I am a new home owner. Unit is running better at this point but I need to monitor to make sure ice buildup does not continue to hold.

One comment Brennon left was that the thermostat should be located upstairs as the ventilation is not quite sufficient and so the first floor gets to temperature far earlier than the second floor.

I would like a price to relocate the thermostat directly up. Additionally, shortly after hey left, the Honeywell thermostat screen went blank. I tried new batteries, flipping the breaker, flipping the batteries and holding the home button to try to get a factory reset. Not sure why it went dark but would like a call to hopefully fix without a visit.

- Julian

Response from PDM

Hi Julian, thanks for choosing PDM and for taking time to share your air conditioning service review. A new home filled with surprises. As you know, Brennon gave you his all to keep your old AC working safely and efficiently. Glad your new AC system will give you peace of mind for years to come. Thanks again for trusting in PDM.

PDM excels – at

Prompt

Dynamic and

Maximal Service!

Plumbing flummoxes me, but the PDM crew takes it in their stride, calms this grandma‘s nerves, and stills the waters!

- Kathy

Response from PDM

Kathy appears on a robin’s song with an apple-flesh smile.

Bright with sun in the gardens of life harvesting sweet feelings of hope. Kathy, your water heater repair review was the best ever! Thanks for your Maximal trust and bubbly Dynamic style. Until your next furnace check-up stay calm, fresh and exciting Grandma K!

Brennon made 3 visits to our home to accomplish what turned out to be a full replacement of our condenser. The first 2 visits were scheduled, and he arrived right on time. The third was unplanned, and he arrived as soon as he could. As I have come to expect from PDM over the years, we received high quality work. Brennon went above and beyond what was required, and everything was clean after he left. I have always appreciated how well the technicians from PDM communicate. They all do a great job explaining options and what they are doing along the way. I will continue to trust PDM for our plumbing and HVAC needs.

- Charles

Response from PDM

Thanks Charles for believing in our service! As Douglas Adams noted, “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Brennon is a good guy to have on your team. Glad you are comfortable now! Thanks again for taking time to share a review and for your continued trust. Stay well until our next visit!

When emergency strikes, PDM is quick to give service and help rectify situation. Whether it’s replacing a leaky water heater or failing air conditioner, they get the job done quickly & efficiently. Highly recommend!

- Marie

Response from PDM

“He that would perfect his work must first sharpen his tools.”- CONFUCIUS. Wonderful service review Marie! Nice to learn Brennon sharpened his tools and kept you comfortable with the new AC system. Thanks again for sharing and trusting in PDM! Here’s to a cool summer!

- Tom

Response from PDM

As Zig Ziglar once said, “You can have everything in life you want, if you will just help other people get what they want.” Thanks Tom for your review of John’s drain service. Good to hear he impressed you. Caring is what built PDM. Thanks again for your trust!

- Tom

Response from PDM

Hi Tom, nice to hear Anthony searched high and low for your AC problem. Thanks for sharing and for your continued trust in PDM!

Patrick Conway
5 days ago
Great Explain everything with detail anyone can understand . Did a great job. Great Job Well done
Response from the owner:Hi Patrick, we're thrilled that you were satisfied with your recent heating maintenance service! It means a lot to us that John took the time to explain everything in detail and made sure you understood the furnace tune-up and safety inspection process. We believe clear communication is just as important as the quality of the work itself. We are also very proud that we could ensure your heating system is working just right and that we left your house even cleaner than before we arrived. Going the extra mile for our customers is always our goal. We appreciate your business and look forward to serving you again in the future!
Thomas Boseo
1 week ago
Great experience, very timely, efficient & courtesy! Clean up and did a great job.
Response from the owner:Thank you so much for the fantastic 5-star review, Thomas! We're thrilled to hear you had a great experience with PDM Plumbing, Heating, Cooling Since 1885. Timeliness, efficiency, and courtesy are what we strive for, and we're glad it showed! We appreciate your feedback and look forward to serving you again!
JOHN CHIGNOLI
2 weeks ago
Fair and Honest, highly recommend And our technician brad is excellent Local business that is deserves the great ratings they get…
Response from the owner:Thank you so much for your wonderful review, John! We're thrilled to hear you found our heating service fair and honest, and we appreciate your kind words about Chris. Your recommendation means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Mike Scholwin
2 weeks ago
Absolutely awesome!!!
Response from the owner:Hi Mike, great to hear we got your furnace ignition system tuned and ready for winter. Thanks for sharing and for choosing PDM to help with your indoor comfort. Wishing you a great new year!
Shawn was awesome. Very knowledgeable and professional. Very happy with his work.
Response from the owner:Thank you, DaLena, for your wonderful review! We're thrilled to hear that Shawn provided you with knowledgeable and professional service. Your satisfaction means a lot to us at PDM Plumbing, Heating, Cooling Since 1885.
Kelly Garman
4 weeks ago
Excellent 👌
Response from the owner:Thank you, Kelly, for sharing your review! We’re glad you had a great experience with your main water shut-off valve and piping replacement. Your satisfaction means a lot to us. We appreciate your trust in PDM Plumbing, Heating & Cooling Since 1885 and look forward to helping whenever you need us!
Cristina Potter
1 month ago
This company is awesome!
Response from the owner:“If life were predictable it would cease to be life, and be without flavor.” – Eleanor Roosevelt. Thanks Cristina for your water heater replacement review. Glad Pete took good care of you! We're here when needed.
Andrew S
1 month ago
Response from the owner:Thank you, Andy, for trusting PDM to replace your four toilets. We appreciate the opportunity to work in your home and hope everything is working beautifully. If you have any plumbing or heating questions, please call us. We’re always happy to help. The PDM Team
James Vowels
2 months ago
Brad was professional and on time did an excellent job Thank You
Response from the owner:Thank you, James, for the great plumbing service review! We’re glad Brad arrived on time, provided professional service, and did an excellent job replacing your 50-gallon power-vent water heater. We appreciate your trust in PDM and look forward to serving you in the future!
Tom Buchar
2 months ago
Great job
Response from the owner:Hi Tom, thank you for taking the time to share a plumbing service review! We're so glad John could provide a proper toilet repair. We appreciate your trust in PDM!

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