Brennon checked my two furnaces. One I had smelled a little gas and he had a very good detector that found a small leak at a union for the gas supply, my carbon monoxide detector did not find it. He also was able to hook up to the computer boards and detect a problem with one of the furnaces modulating on and off. Did some routine drain cleaning to keep negative pressure in the system and actually filled up my water softener salt (not part of the plan).
Thank you for the thoughtful review, Rick!
We’re so glad Brennon was able to thoroughly check both furnaces and pinpoint that small gas leak — that’s exactly why we invest in advanced detection equipment. Catching an issue before it becomes a bigger problem is what preventative service is all about.
It’s also great to hear he was able to diagnose the modulation issue and perform the drain cleaning to maintain proper system pressure. And topping off the water softener salt? That’s just Brennon being Brennon — always looking for small ways to help beyond the checklist.
We truly appreciate you trusting PDM with your home’s safety and comfort. If you ever notice anything unusual, we’re always here for you.