Communicating With Hard Of Hearing Folks

PDM tech shaking hands with clientTen Commandments Of Communicating Especially With Hard Of Hearing Folks

  1. Thou shalt not speak from another room.
  2. Thou shalt not speak with your back turned or their back to you.
  3. Thou shalt not speak while walking away.
  4. Thou shalt not start speaking while walking away.
  5. Thou shalt not speak in competition with something else (turn water off, turn down TV, etc.)
  6. Thou shalt get the attention of the person before speaking.
  7. Thou shalt try to speak face to face.
  8. Thou shalt not obstruct your face while speaking.
  9. Thou shalt try to speak distinctly.
  10. Thou shalt try to be patient and supportive.

The PDM Clean Team will try our best to listen to you and do a good job of communicating on every plumbing, heating and cooling task.